Anthony Francis

Experience

• 

  KSB PUMPS LIMITED

  Jan 1997 - Jan 1998

  Trainee Engineer - Pune ( India )
• 

  Kirloskar Ebara Pumps Limited

  Feb 1998 - Nov 2004

  Sr.Engineer- Sales & Marketing - Pune ( India )

  *Introduced new concepts & formulated plans to promote sales & revenues of Centrifugal Pumps Complying to API 610 Standards, enlarging the core market base of the company based on market research data.*Accountable for working directly with customers to understand project requirements.*Involved in Preparation of Data Sheets & Performance Curves, freezing of scope of supply, costing of quoted equipment; Pre-Bid and Post Bid Technical and Commercial Meetings. *Attending price negotiations.*Analyzed competitors’ activities and kept update of competitors’ information.*Interacted closely with dealers/distributors and appointed them, fixed sales and service targets and constantly administer their activities specially payment collection within their stipulated credit period.*Managed customer centric operations & ensuring customer satisfaction by providing standard delivery & quality services. Show less

• 

  Flowserve Sanmar Limited

  Dec 2004 - Apr 2013

  Manager - Sales , Kochi ( India )

  *Headed Southern Branch of Flowserve Sanmar Ltd stationed at Kochi , Responsible for Sales , Marketing , Business Development in the Region which manufactures API 682 Engineered Mechanical Seals catering to Oil & Gas , Power and Process industries.*Managed Sales & Service Team of 5 personnel's.*Instrumental in developing sales & business development strategies to enlarge the core market base of the company based on market research data while conceptualizing, planning and implementing processes to drive business volume growth.*Leading & monitoring the performance of team members while developing and arranging training sessions to keep their skill levels up to date.*Expertise in tracking market dynamics, and drawing inputs to realign tactics/strategies to counter competition and gain fresh business while retaining key clients*Competently maintaining highest standards of customer service giving preference to customer satisfaction & ensuring customer satisfaction by achieving business development targets. *Collating information on product performance, market presence and brand position/image vis-à-vis competition with a view to fine tune sales & business development strategies.*Ensuring to meet the set targets by developing new products & achieving bottom line of the business by implementing growth strategies*Involved in Cost Estimation, Preparation of Techno commercial Proposals, Negotiation & Finalization.*Monitoring the progress of order under execution in co-ordination with Production, Purchase and Planning Department.*Strategize & manage contact base for managing annual rate contracts (ARC) based on the volumes,*Submitting monthly MIS reports. Show less

• 

  Kirloskar Ebara Pumps Limited

  Apr 2013 - now

  Regional Sales Manager - Muscat ( Oman )

  *Heading Oman Sector business , Responsible for Sales , Marketing , Business Development in Oman Region mainly into API 610 centrifugal pumps catering to Oil & Gas, Power and Process industries.*Actively Involved in Registering Kirloskar Ebara Pumps Limited with Petroleum Development Oman ORPIC, Ministy of Oil & Gas ,Occidental Oman , Daleel Petroleum , Oman Gas Company , Duqm refinery and all EPC & PMC involved in Oil & Gas Industry.*Strong Understanding of customer , competition , market dynamics and requirements.*Following up business leads and identifying new business opportunities.*Preparing professional presentations for new clients.*Attending pre bid and post bid technical and commercial meetings.*Preparing and submitting business tenders and proposals .*Provide timely feedback to the management and Director International Operations KEPL regarding performance , sales activity reports and account strategy concerns.*Managing all activities through Customer Relationship Management Software ( CRM) ensuring consistency and accuracy Show less