Brent Williams

Experience

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  Yum! Brands

  Aug 2008 - Jan 2009

  Accounts Payable Intern

  Assisted in implementation of payroll and other expense accounts. My ability and aptitude to focus for long periods of time greatly assisted me in the performance of my duties. My background in accounting at the time allowed me to make sense of deduction and expenses relevant to payroll.•Selected as one of the youngest interns under the company’s scholar program•Assisted in P&L documentation for multi-location restaurants•Recognized as an intern for my positive morale and high level of achievement Show less

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  Bellarmine University

  Aug 2009 - May 2010

  Academic Peer Advocate

  Role was to monitor, mentor, and assist in all areas of social and academic endeavors during the transition of new students. I reported and interacted with over 50 students on a daily basis while I maintained a safe environment for them, in which to address their issues. •Employed by Residence Life Administration, hired based on communication skills and academics •Provided 24/7 student educational guidance along with sponsoring a monthly student event•Responsible for providing administration communication requirements to 100+ students Show less

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  Metro United Way

  Feb 2011 - May 2011

  Marketing and Communication Intern

  Provided an exceptional level of productivity through demonstrating competencies in: fund allocation, results based interviews, and online marketing and representation. Simultaneously, I assured that all prospective corporate benefactors and individuals who desired to remain anonymous stayed anonymous.•Selected as one of two interns out of 100+ applicants•First-hand experience in interviewing and evaluating the effects of donations that were given by MUW•Researched, wrote, edited, and published web based testimonials Show less

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  Conrad-Caldwell House Museum

  Aug 2011 - Nov 2011

  Marketing and Event Coordination Intern

  Utilized time management and organizational skills to advertise, promote, and implement a successful exhibit that ensured the museum’s survival for years to come. I recruited volunteers and antiquities, which allowed me to utilize my interpersonal skills. •Personally asked to guide tours of the exhibit due to superior knowledge of the facility•Mentored two associates both of which gave me high praise to the Museum Director•One of only two interns hired from over 200 applicants

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  Brookstone

  Sept 2011 - Mar 2012

  Seasonal Manger/Assistant Manager

  Employed as Seasonal Manager in charge of recruiting a competent managerial team responsible for locating and training associates. Hired on as a permanent Assistant Manager when the seasonal position was dissolved. I demonstrated superior skills in the areas of recruitment, sales, and customer service. •Youngest manager ever to he hired at location•Only seasonal employee to be hired for fulltime employment out of over 60 candidates•Personally recognized for strong interpersonal skills, high morale, and high levels of achievement Show less

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  North American Lighting, Inc.

  Mar 2012 - Dec 2012

  Manufacturing Associate

  Hired to ensure quality control and timeliness of product manufacturing. I flourished in this position by utilizing my performance improvement skills, social and environmental understanding, and managerial abilities. •One out of 15 individuals hired fulltime verses temporary employment out of 400+ new hires•Provided input to investigate quality control issues to a positive resolution•One of 10 chosen from a pool of 1100+ employees to construct a focus group with the HR Manager

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  Cattleman’s Roadhouse and Applebee’s Bar and Grill

  Mar 2013 - Nov 2015

  Customer Service Associate/Trainer

  Provide customer service expertise through HR and communication knowledge for optimal customer satisfaction. Work effectively with over 100 employees to deliver exceptional levels of communication and productivity. Also conducted a consulting project that analyzed the effectiveness of the training programs in place. •Promoted to trainer within three months of hire date•Displayed ability to multitask in fast paced and stressful environments•Entrusted with confidential information to conduct performance evaluation at Cattleman’s•Asked to become a Team Leader at Applebee’s one month after being promoted to trainer Show less

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  M&M Cartage

  Aug 2015 - Dec 2015

  External Consultant

  Hired for the purpose to research and develop a training manual for new hires in the dispatch department. Overall function of the document was to be used as a reference source and guideline after initial training had occurred. Allowing for better efficiency and productivity for both new and experienced employees. Constructed document through research of daily duties and functions of the dispatch department Worked closely with HR Manager to format and revise document Researched other organizations and their dispatch training policies One of the first consultants hired to assist the rapidly growing organization Show less

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  Colonial Life

  May 2021 - now

  ADM