Don Walter.  Retired

Don Walter. Retired

Customer Service

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location of Don Walter.  RetiredCypress, California, United States

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  • Timeline

  • About me

    Technical Trainer at Daikin

  • Education

    • College of DuPage

      1970 - 1972
      Associate of Arts (AA) General Studies
    • Northern Illinois University

      1972 - 1974
      Bachelor of Science (BS) Adult and Continuing Education and Teaching
  • Experience

    • Nissan Motor Corporation

      Jan 1974 - Jan 1989
      Customer Service

      Service Engineering Investigations , Manager, Service Technical Publications, Manager, Service Product Information, Manager, Technical Information

    • Mitsubishi Motors

      Jan 1989 - Jan 2004
      Product Engineer

      Investigated incidents using assigned vehicle and Warranty Data, correlating customer/dealer comments with warranty expense. Compiled reports detailing incidents requiring design or production changes. Collected and tested defect parts. Evaluated improved countermeasure parts. Monitored, tracked and follow-up postproduction changes to confirm effectiveness

    • DTrader Sales/Service

      Jan 1990 - Jan 2012
      Owner

      Retail sales, service and product support in a growing segment of Sporting good.

    • Universal Technical Institute

      May 2004 - Jan 2015
      Technical Trainer

      Ford FACT - factory training for seasoned students

    • Daikin North America LLC

      Jan 2015 - now
      Technical Trainer

      VRF, VRV, VRT technology.. VRV 3 & 4 Installation and commissioning

  • Licenses & Certifications

    • ASE A1 to A8, L1 and G1 : Master Status

      Automotive Service Excellence
      Jun 1977
  • Volunteer Experience

    • Volunteer Home Builder

      Issued by YWAM Tijuana on Nov 2011
      YWAM TijuanaAssociated with Don Walter. Retired