Polona Smonig

Experience

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  ZOP Management Consulting

  Nov 1986 - Jun 1998

  Senior Consultant

  Promoted to Senior Consultant for one of the leading Slovenian management consulting companies at that time, specializing in HRM. Worked with experienced consultants and customer teams. In the first years involved mostly in search & selection services, later on in training & development as trainer and workshop facilitator (leadership, communication skills, teamwork).

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  IBM

  Jul 1998 - Mar 2007

  Managed EMEA-wide HR Contact Centre (AskHR), supporting 100.000 employees in 17 languages. Based upon BTO - Business Transformation Outsourcing HR Delivery Model, with focus on process improvement, productivity management and delivery excellence, using Six Sigma. Delivery management, including operational management, implementation of new projects, reporting, monitoring key performance indicators, service level agreements and quality management. Reported directly to and served under the direction of the South East Area General Manager, partnered with company management to support the business in Slovenia, Croatia and Serbia. Supervised a small team of human resource professionals.

  • HR Manager - IBM ISSC Hungary

    Jul 2004 - Mar 2007

  • HR Manager - IBM Slovenia

    Jul 1998 - Jun 2004
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  Toyota Motor Europe

  Apr 2007 - Nov 2010

  Regional HR Manager - Toyota Adria

  Managed regional HR Department. Responsible for six companies and a representative office in four countries (Croatia, Bosnia and Herzegovina, Slovenia, Serbia). Focused on HR transformation and implementation of contemporary HR practices and people development strategies. Partnered with business leaders to ensure that business strategy was delivered.

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  Addiko Bank Hrvatska

  Nov 2010 - Mar 2015

  Head of HR Group Steering / HR Standards Manager

  Responsible for strategic HR projects, HR Standards, HR Controlling and Learning & Development in the course of the restructuring and until the successful re-privatization of the Austrian and South East European banking network in Bosnia and Herzegovina, Croatia, Montenegro, Serbia and Slovenia. Supported the achievements of M&A and investor relations by leading the HR Due Diligence.

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  HETA Asset Resolution AG (Austrian Bad Bank)

  Apr 2015 - Jun 2017

  HR Project Manager / Corporate Communications Officer

  Developed a strategic approach to HR and provided support and guidance during business transformation of the HETA group of companies in eleven countries - Austria, Germany, Italy, Hungary & SEE Countries (HR and Communication Management projects with particular focus on Target Operating Model change).

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  Banka Slovenije

  Jul 2017 - Jun 2021

  Organisation and Personnel - Director

  Senior leadership role in a forward thinking central bank. Proactively worked in partnership with functional leaders and stakeholders. Focused on people and organisational agendas to ensure business process improvement, new ways of working, technology and tools roll-outs and transformation into a flexible and agile organisation.

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  GINOMS Ltd

  Jul 2021 - now

  Human Resources Consultant / Procurator

  HR Consultant to lead a variety of human resource projects and provide human capital advice - help companies optimize everyday processes, as well as implement strategic HR plans and technology. A strategic thinker and problem-solver with in-depth knowledge of human resource management.

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  Workforce Adriatic

  Nov 2021 - now

  Operations Manager

  Operations Manager - Independent Contractor - dealing with different aspects of talent operations, including analyzing data in order to identify, evaluate, and implement the systems and tools to improve efficiency.

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  Heads Talent Solutions

  Jan 2024 - now

  Senior Consultant