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Inês Cardoso

Inês Cardoso

Freelance Translator

Followers of Inês Cardoso210 followers
location of Inês CardosoLisbon Metropolitan Area

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  • Timeline

  • About me

    Team Lead Manager

  • Education

    • Eu Aprendo em Casa

      2020 - 2020
      Revision and Edition of Texts (Portuguese) - Level I

    • Escola de Letras

      2020 - 2020
      Project Management in Translation

    • NOVA FCSH

      2019 - 2023
      Master's degree Translation in German

    • Faculdade de Letras da Universidade de Lisboa

      2015 - 2018
      Bachelor's degree Languages, Literatures and Cultures with a Major in German Studies

    • Universität Wien

      2021 - 2021
      Erasmus+ Translation and Interpretation

  • Experience

    • Os Fazedores de Letras

      Jan 2018 - Jan 2018
      Freelance Translator

    • AuPairWorld

      Jan 2018 - Oct 2018
      AuPair

    • TED Conferences

      Jan 2018 - Jan 2019
      Translator

      Subtitler of videos from English to European Portuguese

    • FNAC Portugal

      Mar 2019 - Jan 2019
      Book Sales

    • Strarker Media

      Jan 2020 - Jan 2020
      Edition and Proofreading

      Subtitler of videos from English to European Portuguese

    • NOVA FCSH

      Jan 2021 - Nov 2022
      Scientific Translator

      Translations from German to European Portuguese

    • PrimeIT

      Mar 2021 - Jan 2022
      Telecommunications Consultant

      Team leader of Quality and Acceptance team on behalf of Nokia Telecommunications in a German project

    • Uber

      Jan 2023 - now

      ➜ Actively enhancing team expertise and quality, not only for my market but for the whole Uber Eats markets as well➜ Effectively managing high inflows in queues while consistently safeguarding our KPIs➜ Managing stakeholders from diferent regions and LOBs➜ Improving processes by focusing in what the colaborators can do to elevate customer experiences➜ Contributing to multiple projects that will have a positive impact across EMEA ➜ High performer in quality and productivity➜ Creating internal processes and solutions for issues in the German market➜ Mentor and trainer for new joiners in the team➜ Participating in shadowing sessions for stakeholders➜ Supporting the Subject Matter Expert in escalations and ad-hoc tasks

      • Team Lead Manager

        Jan 2025 - now

      • Assistant Team Lead and Subject Matter Expert

        Mar 2024 - Jan 2025

      • Customer Support Representative

        Jan 2023 - Mar 2024

  • Licenses & Certifications

    • IELTS Academic C1

      British Council