
Nikhil Dusane
Technical Support Administrator

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About me
Senior DevOps Engineer at Perfios | Expertise in DevOps | AWS | Redhat Certified | Linux Specialist
Education

Savitribai Phule Pune University
2013 - 2019Bachelor of Engineering Computer EngineeringActivities and Societies: Organized and managed the Technofest event as part of the Volunteer. Completed Mahindra Pride Classroom specialized training in Soft skill development. Computer Engineering graduate with a passion for technology and innovation.Solid understanding of digital systems, computer architecture, Operating systems and programming languages.Collaborated on Computer Engineering projects.Conducted a research project on a Stick for Blind People and an experiment with NAB (National Association for the Blind) blind people. Certified in Red Hat Certified System Administrator.
Experience

Tecsys Solutions Pvt. Ltd
Jul 2019 - Jan 2020Technical Support AdministratorServer setup, configuration, and maintenance on Linux-based systems. Proficiently managed WHM (Web Host Manager) and cPanel control panels.Provided technical support to clients or internal users, including issue resolution and guidance. Optimized server performance by monitoring resource usage and making necessary adjustments. Scheduled and performed routine server maintenance tasks for stability.Provided excellent customer service and effectively communicate with clients or users. Planned and executed backup and migration tasks.Administered Shared and Dedicated Servers.Configured and managed DNS.Managed comprehensive customer data.Renewed clients' domain registrations.Had expertise in troubleshooting a wide range of server and hosting-related issues. Show less

Perfios
Aug 2020 - nowImplemented cost optimization strategies resulting in a 30% reduction in AWS and Azure billing for the production environment.Worked extensively with AWS services including VPC, EC2, Lambda, Route53, RDS, S3, IAM, Cloudformation, EBS, DynamoDB, EFS, Cloudwatch, Cost Explorer, ECR, ECS, and more.Led the migration of cloud servers at the OS level, ensuring minimal downtime and a seamless transition.Automated routine tasks with crontab schedules, enhancing efficiency.Proficiently utilized Terraform for infrastructure as code (IAC) to automate resource provisioning, configuration, and managementControlled SFTP servers for secure file transfers, configuring user access and audits.Configured HAproxy load balancers for optimal traffic distribution.Managed local data center servers using VMware and KVM, handling upgrades, downgrades, and migrations.Successfully administered private GitLab by handling installations, version upgrades, Geo replication setups, and efficient runner management to facilitate streamlined and collaborative software development workflows.Implemented server hardening measures for enhanced security.Expertly configured and administered Nagios monitoring systems to track the health and performance of servers and services. Set up alerting mechanism.Contributed to open-source tools' development, including Redmine and Rundeck.Successfully executed Disaster Recovery (DR) drill activities to assess and validate the resilience of critical systems and data recovery processes, ensuring minimal downtime and data integrity during unexpected disasters.Effectively led a team of 5-6 members, overseeing tasks, setting goals, and ensuring project success through collaboration and efficient coordination. Show less
Senior DevOps Engineer
Apr 2024 - nowDevOps Engineer
Aug 2020 - May 2024
Licenses & Certifications

C Language
Innovation Cell, IIT BombayOct 2016
Java Technology & Language
Innovation Cell, IIT BombayOct 2016
Red Hat Certified System Administrator (RHCSA)
Red HatJun 2017
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