Jonathan Reilly

Experience

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  Blanket Nightclub

  Dec 2003 - Apr 2004

  Glass Collector / Barman

  Started work as a Glass Collector where duties included stock taking, general cellar work and cleaning. Quickly promoted to bar position where I was responsible for serving the public and cash handling duties.

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  Virgin Trains

  Apr 2004 - Aug 2007

  Assistant Service Manager

  As Asst. Service Manager as delegated by Service Manager I would take charge of either 1st Class catering or running of on-board shop.I was also qualified to cover my train as Service Manager in which additional responsibilities would be inherited including managing up to six staff and overseeing general running of catering areas throughout train.Through this position running the onboard shop, I would be responsible for stock-taking, order placing, cash handling and smooth operation of onboard trolley service. Show less

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  Hampden Cabs

  Aug 2007 - Jan 2014

  Taxi Driver

  Responsible for Income and Expenditure including all maintenance and repairs required to keep vehicle in working order.Accountable for my own Book Keeping, National Insurance Contributions and Tax Self-Assessment to maintain competent standards.I am responsible for creating my own shift patterns ensuring a practical working week

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  Nosh & Guzzle

  Aug 2007 - May 2008

  Barman

  Working with general public providing customer service under a high pressure environment in a well-known establishment.Responsibilities included that of Cellar duties, cash handling and stock taking.

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  RESPONSE

  Nov 2007 - Aug 2008

  Charges Specialist / Performance Manager

  Within a call centre I was responsible in dealing with charges incurred by customers. Either upholding or reducing charges I was fully compliant with Financial Service Authority regulations and the banking code of conduct, maintaining a professional rapport at all times.I was promoted to Performance Manager after five months.Handling up to 15 persons in a classroom environment my responsibility became training staff to FSA standards and improving call handling competence.

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  Sodexo

  Jan 2014 - Feb 2023

  Working as a Steward I ensure that I utilise resources available to me and work as effectively and efficiently as possible to ensure the service is provided to the agreed standards. Maintain accommodation areas in a clean and sanitary condition at all times. Ensure all laundry is done to clients satisfaction and contract specification. Assist in the preparation and serving of meals. Assist in unloading containers safely ensuring all permits are correctly understood before carrying out any task. Ensure all duties and responsibilities are undertaken in full compliance of the Health and Safety at Work Act. Completing work in terms of all Risk Assessments and Safe Systems of Work. Participate in periodical inspections and contribute to the process of identifying and implementing improvements where possible by participating in all safety aspects of role. Knowledge and competency in the use of cleaning materials and chemicals as approved under COSHH regulations ensuring, at all times, that all chemicals are stored correctly according to COSHH regulations. Show less Working as a Receptionist/Steward for Sodexo Remote Sites under contract with Petrofac on the Sans Vitesse barge working 18/10 rotation which provides accommodation for staff working on the construction of Laggan-Tormore gas plant in Shetland. Roles include keeping the client Petrofac/TOTAL up to date with current occupants on barge and working through incoming clientele making sure rooms are available. Due to high volume of residents it can be required to accommodate overflow on nearby barges, and having administration in order for Facilities Manager to assist stewards with daily tasks.Checking billing to client(Petrofac), as operating within budget constraints is priority as well as offering world class service to occupants of barge. Stewarding as required facilitating rooms for guests making sure rooms are in pristine condition to company standards. Bar stewarding when required as there is facility available on barge to purchase alcohol from licensed premises. Show less

  • Offshore Steward

    Jul 2014 - Feb 2023

  • Reception/Steward

    Jan 2014 - Jul 2014
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  Conntrak Catering Services

  Jul 2022 - Aug 2022

  Offshore Steward

  Working as an offshore steward as an accommodation barge supporting Dolwin A off North Sea in Germany. General stewarding duties.

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  Compass Group UK & Ireland

  Aug 2022 - now

  Offshore Steward