Rethabile Maleke

Experience

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  Maluti Mountain Brewery (A Proud Part of AB InBev)

  Feb 2014 - Jul 2014

  Assistant Systems & Networks Admin - (Industrial attachment)

  - Administration of computer and network systems- Diagnosis of hardware and software faults within computer and network systems.- Set-up and administer new laptop, workstation, printer, and server on domain network.- Maintenance of user account on Microsoft Active Directory server with permissions and access rights.- Implement security policies using ACL, firewall, VPN, SSL- Administration of encryption and access control using best practices: identity, authentication, and authorization- Maintenance of Microsoft exchange server mailing solution- Maintain domain (e.g., DHCP, DNS) & virtual (e.g., VMWare, Hyper-V) environment. - Configuration, installation, and maintenance of network devices: firewall, router, switch/Hub, Wi-Fi, Windows Server- Network security based on Cisco ASA firewalls- Information security based on confidentiality, integrity, and availability- Cisco routing and switching: VLAN, OSPF, ACL, VoIP, NHRP, and MPLS- Monitor and re-store network connectivity- Run backups (using Symantec Backup Exec) daily, and keep LTO backup tapes in a safe place.- Participate in stock-taking, disaster recovery plan, and business continuity plan.- Liaising with 3rd party providers for problem solving on ICT infrastructure.- Attend to IT help desk tickets and SLAs in a timely manner using relevant ITSM tool.- Keep up-to-date IT equipment inventory Show less

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  Techware (PTY) Ltd

  Feb 2015 - Dec 2016

  Technical Support Engineer

  - LAN and wireless networking and troubleshooting- Configure and install network devices: router, firewall, windows server, wireless AP, and VOIP phones- Set-up and maintain ICT network cabling, server infrastructure, VoIP communication system. - Cisco routing and switching using relevant protocols - Implement data security using best practices regarding privacy, integrity, and availability.- Implement proper IT security policies based on ACL, firewall, IPSEC, VPN, SSL, IPS/IDS.- Upgrade ethernet to CAT6 deploying PoE Cisco 2960 switch, fiber module, and optic fiber technology. - Oversee network data points labelling with patch panels and remove redundant/damaged cat5 cables- Upgrade Engenius access point/bridge firmware- Manage Wi-Fi security: firewall, domain name filter and MAC address filter - Enable wireless network security using AES encryption, WPA2-PSK, PEAP authentication protocol, and EAP-MSCHAP authentication method- Printers, workstations, and peripherals setup and support- Hardware and software installation and diagnostics - ICT issue log and solution documentation including assets inventory- Test and evaluate new technology and systems- Educate staff on new technology/system, including potential threats and necessary security measures - Upgrade computer operating system (Win 7/8/10) and memory (HDD, RAM) - Liaison with Internet Service Provider (ISP) for unresolved internet issues - Develop reports on IT incidents response, network topology, data points labelling, assets. Show less

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  Noblex Pty Ltd

  Jan 2017 - now

  Technical Support Engineer

  - Security systems installation and maintenance- IP/CCTV camera installation and maintenance- Install wired and wireless phones- Install, repair, and maintain data cabling infrastructure - LAN/Wireless networking cabling- Wireless AP/bridge configuration and installation - Wi-Fi router configuration and installation- Wireless network access control using MAC address and usage control using DNS/IP filter - Data/records cloud storage- Clientele database design and administration- PCB design and fabrication - Order electronic assets online per client requirements- Complete paperwork such as quotations, timesheets, inspection and post-installation checklist- Mobile app design and modification- Electronics assets inventory update- Perform routine system upgrades and reconfigurations- Replace or repair faulty electronic devices- Document assets inventory and systems status, while advising best quality control assurance Show less

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  Techworld Apex Solutions (Pty) Ltd

  Aug 2022 - now

  Technical Admin & Operations

  - Graphics and web design assistance- Web hosting and domain name registration- Domain mail set-up- Computer hardware and software repairs- IoT, electronics, and programming tutoring