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Katlyn Pung

Katlyn Pung

Customer Service Manager

Followers of Katlyn Pung3 followers
location of Katlyn PungWeidman, Michigan, United States

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  • Timeline

  • About me

    Ophthalmic Assistant

  • Education

    • Beal City High School

      2015 - 2018
      High School Diploma HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES

  • Experience

    • Cool Dip Ice Cream Shop

      Apr 2016 - Apr 2019
      Customer Service Manager

      Created an inviting environment for customers by maintaining store organization and cleanliness.Supervised associates throughout each assigned shift and managed any arising challenges.Completed administrative work such as scheduling, bank deposit and sales reports.Handled all customer relations issues in a gracious manner and in accordance with company policies.Prepared all menu items in accordance with standards of quality, quantity control, taste and presentation.Organized opening/closing procedures. Show less

    • Awesome! Professional Cleaning

      Aug 2017 - Mar 2018
      Cleaning Specialist

      Adhered to company policies to complete timely and cost-effective cleaning tasks.Swept, vacuumed, mopped and buffed floors.Cleaned restrooms, including urinals and toilets, sinks, counters and mirrors.Collected trash for disposal and replaced bin liners.Maintained clean, neat and professional entrances.

    • Rosebush Manor

      Aug 2018 - Jan 2020
      Resident Assistant

    • The Eyesite

      Dec 2018 - May 2021
      Optometric Technician

    • L.O. Eye Care, formerly Lansing Ophthalmology

      May 2021 - now
      Ophthalmic Assistant

  • Licenses & Certifications

    • Nursing Assistants, Certified (CNA 1)

      Prometric
      May 2017