Marco Torres

Experience

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  Silversea Cruises

  Feb 1999 - Dec 2003

  Purser and Internal Auditor

  • Processed deposits and credit card payments in international currencies • Balanced and audited all revenue centers including concessionaire’s sales onboard the cruise ship. • Customer Service on board the ship• Check-in and check-out of all customers on board

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  Norwegian Cruise Line Holdings Ltd.

  Apr 2005 - Oct 2007

  Manager Accounting Financial Reporting

  • Drove deposits and credit card payments in international currencies, balancing out cruises.• Supervised balancing and auditing of all revenue centers including concessionaire’s sales onboard the cruise ship. • Financial reporting to shoreside directors for auditing, accounting, and financial results on a cruise-by-cruise basis.

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  HP

  May 2009 - Feb 2019

  • Drove and led automation of P&L, Cost Analysis, Channel Inventory, Sells Out, Budget, Actuals, and Flash, using index match and coding, reducing from 5 days to 5 min. financials generation at a Global Business Unit level.• Analysis of regional reviews with root cause variance for executive reporting QEC. • Top performance delivering monthly & quarterly financial analysis and recommendations to executives.• Performed bridge analysis on forecasted vs. actuals, Horizontals / FX, and cost variance impact. • Directed a WW automation project for the Printing GBU Financials, earning a Green Belt certification eliminating manual processes while implementing Power BI, reducing from 5 days to 1 hr. on companywide P&L generation. • Finance Ambassador WW Lead, Net-Reps own initiative for career development (benefiting ~2k employees). Show less • Planning, and management of daily operations for a WW Forecasting tool SIFT with over 3500 WW Financial Analysts. Driving continuous upgrading and improvements, BRD, define, design, UAT, implementations, monthly re-statements, and launch of the upgraded App. • Supervised the security team responsible for access approvals, upgrades, and redesign of the security process always in full compliance while reducing handling time by 30%. Coordinated knowledge base information website for IT support teams, and training for end users.• Essbase tool owner, responsible for resolving the highest escalated IT tickets• Finance Ambassadors Lead for local Networking Presentations and Lead for Open Mentoring Testimonials video project at the AMS regional level• AMS Monthly Forum Lead, executive presentations on different cross-functional finance topics, hosting directors and VPs to share experiences and business updates to the Ambassadors Forum Show less • Dedicated CSR & Order Management rep. for Liberty Mutual IS Financial and other Corporate customers.• Coordinated internal and external teams across multiple functions to enable proper planning, execution, and delivered supreme customer purchase experience. • Drove daily monitoring and reporting on open orders, invoices, product availability, corrections on order failures through web order system. • Guided collections specialist on reconciliations due to accounting background strengths and complexity of the pre-build servers.• Received repeated performance recognition on high pro-activity and high standards of customer service Show less

  • Sr. Financial Analyst for the Finance VP and 3 Global Business Unit Directors

    Mar 2016 - Feb 2019

  • Global Operations Internal Auditor and Team Lead

    May 2014 - Feb 2016

  • Project Manager & Owner of a Global Forecasting Application

    Apr 2012 - May 2014

  • Customer Service Representative for Corporate Customers

    May 2009 - Apr 2012
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  Nash Fitness Sales

  Jun 2020 - Sept 2021

  Sales Operations Manager

  • Spearheaded the sales activities and increased annual sales revenue by 60%.• Negotiated with suppliers, pricing, contracts, and terms; became official sales representative of 3 major brands.• Delivered 2 fully equipped commercial gyms within the first year, plus an online residential sales program launch.• Equipment purchasing, pricing, quoting, and inventory management.• Managing start-up accounting.• Driving marketing campaigns for the business through subcontractors.

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  Hewlett Packard Enterprise

  Feb 2022 - Dec 2024

  Sr. Program Manager for Mergers and Acquisitions and EaaS Capabilities Delivery

  • Global M&A Sr. Program Manager driving the successful merger integration across seven sub-functional areas within the Subscription to Cash EaaS operational cycle. • Received outstanding performance recognition for driving successful collaboration on Pachyderm merger and gap identification for design, develop & solution testing for Zerto and Morpheus mergers.• Global EaaS PM using BRIM system; overseeing execution of multiple projects from design, development, testing, MTP & training with outstanding delivery record in a changing environment.• Lead PM for Billing and Invoicing Governance, designed and coordinated escalation path. Reduced incidents by 50% and improved the quality of the EaaS program deliverables by 70%.• Continuous recognition for outstanding leadership and overall excellent performance. Show less