
Lorie Lopez
Operations Manager

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About me
Director of Operations l Start-Up Advisor l EMS First Responder l Star of Life Recipient
Education

Rio Hondo College
1993 - 1993EMT certificate Emergency Care Attendant (EMT Ambulance)
New Mexico State University
1986 - 1989Animal SciencesActivities and Societies: NMSU Swimming. NCAA Swimmer

Cal Poly Pomona
1991 - 2008Animal Sciences
Experience

American Medical Response
Jul 1993 - Apr 2006Operations ManagerResponsible for the implementation of cost-effective ambulance deployment strategies, hiring, training, investigations, general personnel concerns and budget implementation. In 2005, led strike team to Hurricane Katrina relief and rescue. Coordinated with local fire and police agencies in New Orleans to provide relief to disaster area. 2006 “Star of Life” Award Recipient.

Hoag Hospital
May 1998 - Feb 2000Office Assistant / Patient TransportationTransport and care of patients undergoing cancer treatment. assisted with administrative functions including patient care reports, treatment scheduling and insurance verification.

Care Ambulance Services, Inc.
Jan 2006 - Feb 2020Responsible for the initial setup and “start-up” of Riverside and Irwindale division operations, ensuring that the both areas met and maintained regulatory compliance requirements operationally and clinically. Managed daily operations and served as the 24-hour contact for personnel concerns, fleet maintenance, customer service inquiries and requests for new business. Heavily participated in the City of Riverside approval process, granting CARE the ability to provide non-emergency, despite the area’s decade-long “closed-city” policy. Show less Responsible for the initial setup and “start-up” of Riverside and Irwindale division operations, ensuring that the both areas met and maintained regulatory compliance requirements operationally and clinically. Managed daily operations and served as the 24-hour contact for personnel concerns, fleet maintenance, customer service inquiries and requests for new business. Heavily participated in the City of Riverside approval process, granting CARE the ability to provide non-emergency, despite the area’s decade-long “closed-city” policy. Show less
Division Manager, Irwindale
Jan 2017 - Feb 2020Scheduling Manager (Falck Southern California)
Dec 2017 - Jan 2020Division Manager, Riverside
Feb 2012 - Feb 2019Interfacility Operations Manager, Los Angeles County Division
Jan 2008 - Jan 201224 Hour Fire Side Operations Manager, Los Angeles Division
Jan 2006 - Jan 2008

Pasadena City College
Oct 2012 - Apr 2017EMT Skills InstructorResponsibilities included providing demonstrations and instructing students on the application of equipment. Evaluated the performance of practical skills, acting as a student advocate in the learning process. Created an active learning environment, ensuring course requirements and objectives were met, and assisting in the development of educational objectives as well as testing methods.

Falck
Feb 2020 - nowCommercial Team Director of Operations (Parent Company of Care)Oversees the implementation of new/start-up contracts. Works with area management to ensure the organization’s daily business activities are displayed publicly and online. Responsible for ensuring area management understands how to manage their resources, develop and implement their operational plan and ensuring that procedures are carried out properly. Leads the management team in evaluating organizational efficiency and making necessary changes to maximize staff productivity.
Licenses & Certifications

Lean Six Sigma Green Belt (ICGB)
Integral Performance SolutionsJun 2014
Certified Homeland Security Emergency Medical Response (CHSEMR)
U.S. Department of Homeland Security
First Aid/CPR/AED Instructor
American Heart Association
Emergency Medical Technician, Advanced Life Support
American Heart Association
Honors & Awards
- Awarded to Lorie LopezStar of Life Award The California Ambulance Association 2006 Hurricane Katrina Ambulance strike team response.
Volunteer Experience
Volunteer
Issued by Michelle's Place Cancer Resource Center on Jan 2016
Associated with Lorie LopezAnimal Care Associate
Issued by Feline Underground Network on Jan 2016
Associated with Lorie LopezCommunity Liaison
Issued by Trap-Neuter-Return Independent Volunteers of America on Jan 2015
Associated with Lorie Lopez
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