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Katie Smith

Receptionist

793 followers

Lincoln, England, United Kingdom

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Connect with Katie Smith to Send Message

Timeline
About me
Operational Development & Engagement Lead at Serco
Education
- University of Gloucestershire
  2022 - 2025
  Master of Business Administration - MBA Strategic Leadership
- Chartered Management Institute
  2022 - 2024
  Level 7 Senior Leader Apprenticeship Distinction
- Chartered Management Institute
  2016 - 2017
  Level 5 Business and Leadership
- University of Central Lancashire
  2003 - 2006
  Bachelor of Arts (B.A.) English Literature
Experience
- Dr Jha GP Practice
  Sept 2006 - Mar 2007
  Receptionist
- City Medical Practice
  Mar 2007 - Aug 2007
  Receptionist
- NHS Lincolnshire
  Sept 2007 - Sept 2013
  - Radiotherapy Appointments Clerk
    Jan 2008 - Sept 2013
  - Pre Treatment Clerk
    Sept 2007 - Jan 2008
- Arden & GEM CSU
  Sept 2013 - Aug 2017
  - Engagement Officer - Information Services
    Sept 2015 - Aug 2017
  - Information Services Administrator
    Sept 2013 - Sept 2015
- Self-employed
  Sept 2017 - Mar 2018
  Consultancy / Content Writer
- Serco
  Mar 2018 - now
  - Operational Development & Engagement Lead
    Feb 2023 - now
  - Information and Engagement Manager
    Jun 2021 - Feb 2023
  - Information Manager
    Mar 2018 - Jun 2021
Licenses & Certifications
- Lean Six Sigma Yellow Belt Certification
  Institute for Continuous Improvement in Public Services

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