MANI A

Experience

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  HCLTech

  Nov 2020 - Dec 2022

   Working as a Microsoft Intune, JAMF Admin and managing the Android, iOS devices, telephony, Windows devices and macOS devices. Provisioning, protecting, monitoring, configuring, restricting and maintaining the endpoint such as Desktop, cloud pc, Mobile phones, telephones and monitor the device daily to improve the Compliance state of the devices as per IT standards. Able to back up the data to previous state in case of data loss of the desktop devices such as cloud pc, Windows and Mac devices Have insightful knowledge in Microsoft Intune, Mobile Device Management and Mobile Application Management, Windows Management Responsible for creation, testing and Implementation of Various conditional access policy Creating App protection policy for android & iOS devices. Always stay up to date with latest trends and technologies and undertake regular research and development in order to give the innovative solutions to the end users whenever it is required. Provide Microsoft Intune Mobile Device Management (MDM) support for 3500 mobile devices. Assisting end users with troubleshooting of device performance issues. Works with Operations team to develop and to implement a documented support operating model. Assist with developing and communicating new mobility services offerings and device standards Provide engineering and testing support for all current and future mobile infrastructure solutions. Device lifecycle management – Registration|Lock|Retire|Wipe. Troubleshoot mail sync issues and user device cannot enroll to Intune. Ability to configure, deploy and enroll Mac devices through JAMF. Good understanding of basic networking concepts and internet protocol. Provide backup assistance of Network and Azure AD Administration. Provides technical assistance to first line support on Network and basic software related issues. Show less

  • MDM Analyst

    Feb 2021 - Dec 2022

  • Engineering Trainee

    Nov 2020 - Jan 2021
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  Accenture in India

  Dec 2022 - now

  Infrastructure Managed Service Analyst

  *Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.*Lead the definition, design and documentation of technical environments.*Deploy solution architectures, conduct analysis of alternative architectures, create architectural standards, define processes to ensure conformance with standards, institute-solution-testing criteria.*To define a solutions cost of ownership, and promote a clear and consistent business vision through technical architectures. Show less