Katie Brown

Experience

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  Collectors' Showcase of America

  Mar 1998 - Aug 2003

  Autograph Ticket Sales & Talent Coordinator

  Focus on customer service, admission ticket sales, and autograph guest ticket sales• Provided transportation to/from airport for autograph guests• Tallied autographs signed by athletes from the NFL, NHL, MLB, and Negro League• Collected table dues from vendors

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  Camelot Music Retail Store

  May 2001 - Aug 2001

  Sales Associate

  Focus on customer service and sales• Handled cash transactions, answered and directed calls

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  Sam Goody

  Aug 2001 - Jan 2005

  Sales Associate & Key Holder

  Focus on customer service, sales, and visual merchandising• Handled cash transactions, answered and directed calls• Responsible for opening and closing store, preparing and delivering nightly cash drop• Received and stocked deliveries• Helped train new hires• Multi-tasked while greeting customers and creating an upbeat, fun environment

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  Atlantic Records

  Jan 2003 - May 2003

  Video Production & Promotion Intern

  Performed administrative duties for entire Video Production and Video Promotion departments• Assisted on-set at video shoots for artists such as Lil' Kim, Jewel, and Lucy Woodward• Dubbed and duplicated music videos to VHS, DVD and Beta formats for consideration at music television networks including MTV, VH1, and BET• Booked travel arrangements for non-NYC video shoots for executives and artists

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  VIVA LA ROCK

  Jan 2003 - May 2004

  Artist Management Intern

  Helped promote VLR artists including Pointswest, Dolour and The Anniversary• Wrote and serviced press releases for artists, pitched to blogs and 'zines for album and tour coverage• Booked shows and contacted booking agents and promoters regarding potential gigs• Raised social media awareness for all acts via MySpace and Friendster

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  930 Club / IMP Productions

  May 2003 - Aug 2003

  Grass Roots Marketing Intern

  Created and executed a comprehensive grass roots marketing plan for Dashboard Confessional show• Ensured all area record stores and lifestyle accounts had marketing collateral for upcoming events• Monitored website message board for praise/complaints/etc. regarding club events

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  Atlantic Records

  Jun 2004 - Dec 2004

  Created and oversaw online street team for Salad Days record label imprint and first artist signing Moments In Grace• Maintained MySpace page and bolstered online presence• Monitored radio play and built request line document for lead single 'Stratus'• Helped create and implement album release and tour marketing plans for artist• Cold-called companies seeking brand partnerships for label and artist• Participated as member of artist's street team, securing display spaces and album listening parties in area record stores Show less

  • College Marketing & Strategic Branding Intern

    Sept 2003 - Dec 2004

  • Salad Days Records & Recording Studio Marketing Intern

    Jun 2004 - Aug 2004
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  Warner Music Group

  Sept 2005 - Jun 2006

  Independent Label Group (ILG) Intern

  Tour marketing and social media extraordinaire• Provided support in all areas for label group including Triple Crown Records, One Eleven Records, Liberty & Lament, Volcom Entertainment, The Bevonshire Label, Warcon Enterprises, We Put Out Records, and Cordless Recordings

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  Atlantic Records

  Oct 2006 - Sept 2011

  Promoted to Product Manager to drive growth in Atlantic Records' Pop/Rock division as well as imprint labels including Big Beat, Chop Shop, and Photo Finish Records while overseeing diverse roster of 20+ artists including Skrillex, Chromeo and Simple Plan• Collaborated with executives to orchestrate agenda and develop strategy and assets for album campaigns, tour marketing, ad buys, and the like• Created and executed innovative marketing proposals and provided weekly project updates and calendars/timelines for internal teams and artist management• Managed label involvement for Rolling Stone magazine’s “So You Wanna Be A Rock’n’Roll Star?” cover contest with presenting sponsor Garnier Fructis• Coordinated showcases & listening parties for on-roster artists• Partnered with outside vendors for events & lifestyle marketing coverage nationwide• Supported SVP of Brand Partnerships & Licensing and VPs of A&R and Marketing and assisted in ad hoc projects• Staff contributor for AtlanticRecords.com• Participated in philanthropic activities including Habitat For Humanity and KABOOM! Playground builds Show less

  • Product Manager

    Dec 2009 - Sept 2011

  • Executive Assistant

    Oct 2006 - Dec 2009
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  Epitaph Records

  Jun 2012 - Aug 2012

  On-Site Activation Representative

  On-the-road label representative for the duration of the Vans' Warped Tour• Engaged fans by distributing branded knapsacks at daily on-site activations• Assisted in photographing each Epitaph artist performance and autograph signings• Hung posters advertising album release information for each artist in highly visible areas• Organized and oversaw label street team members• Provided daily reports to label executives recapping each day's events and grading street team member performance Show less

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  Syrentha Savio Endowment / Shirts For A Cure

  Nov 2012 - May 2014

  Chief Operations Officer

  The Shirts For A Cure Project is a division of The Syrentha Savio Endowment (SSE), a recognized non-profit that provides chemotherapy, anti-nausea drugs and other quality of life medications to underprivileged women fighting breast cancer.Developed and executed marketing initiatives for non-profit organization promoting breast cancer awareness and treatment• Partnered with 300+ bands and artists, most notably My Chemical Romance and Rise Against, to create exclusive SFAC shirt designs• Acted as liaison between artist management, freelancers, and merchandiser to produce designs and other creative assets• Managed on-site merchandise sales for tours, festivals and conventions• Maintained and updated all digital channels including social media, website and e-commerce, while driving incremental growth• Implemented successful crowdfunding strategy for Stealing Time photography book re-release in partnership with Drexel University’s MAD Dragon Records• Recruited volunteers and team members for annual 5K charity walks Show less

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  San Diego Padres

  Nov 2013 - Oct 2018

  Managed all aspects of ticket sales-related events and promotions for Padres home games and Petco Park-hosted Major League Baseball events, including the 2016 All-Star Game and 2017 World Baseball Classic, on behalf of 70+ sales and services representatives for 1200+ events• Primary ticketing contact for all internal departments, ballpark concessionaire, and third-party vendors• Maintained homestand production notes, daily facility reports and suite inventories, event timelines and budgets, group lists and scoreboard messages, and CRM database• Assisted in year-round non-game events such as FanFest, Select-A-Seat and offsite activities promoting Padres ticket opportunities• Copywrote and edited all department collateral and correspondence including invitations, flyers and email blasts• Coordinated premium and hospitality catering services, VIP client experiences, game day entertainment assets and signage placement• Organized all department activities such as teambuilding outings, staff meals and sales contests• Managed third-party ticketing programs, including Goldstar, Costco, and Smart Circle• Provided administrative support to Vice President and department leadership and assisted in ad hoc projects Show less

  • Sales Events & Communications Coordinator

    Dec 2014 - Oct 2018

  • Inside Sales Representative

    Nov 2013 - Dec 2014
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  SmileDirectClub

  Dec 2018 - Dec 2020

  Retail Operations Lead

  Collaborated interdepartmentally and worked cross-functionally to streamline enterprise-wide best practices and procedures with Marketing, Customer Care, IT, and Procurement teams• Ensured smooth operations of 400+ international retail locations• Managed $40 million iTero scanner equipment/asset program• Marketing liaison ensuring successful execution of 75+ experiential events• Analyzed bi-weekly inventory data for procurement of PPE goods• Conducted regular performance audits cross-referencing against KPIs• Authored and updated 25+ new and existing department SOPs• Developed and implemented team culture and engagement program Show less

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  Tennessee Titans

  Sept 2020 - now

  Game day representative assisting guests in troubleshooting mobile ticketing issues at gates for all Nissan Stadium hosted sporting events including Tennessee Titans, Nashville SC, and the Music City Bowl• Assists in Box Office as needed

  • Ambassador, Stadium Experience

    Mar 2022 - now

  • Supervisor, Stadium Experience

    Jun 2021 - now

  • Specialist, Mobile Ticketing

    Sept 2020 - Jun 2021
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  1767 Designs, LLC

  Mar 2021 - Aug 2021

  Shipping Manager
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  Black Box

  May 2021 - now

  Project Manager

  Create, oversee, and execute innovative marketing plans for a roster of emerging talent and legacy artists at a modern music marketing agency.•Establish unique identity, branding, and vision with emphasis on the artist’s narrative•Work collaboratively with executives and internal teams, artists, management, agents, publicists, distributors, and other external partners•Set timelines, manage budgets, implement social strategy, and advise on paid media campaigns