Anup Johnson

Experience

• 

  Nassau University Hospital

  Oct 2011 - Jun 2013

  Volunteer

  • Guided patients throughout emergency room to ensure a smooth operation.• Organized and filed patient’s documents for the Nurses and Doctors.• Communicated with patients and family to help make for a better hospital experience• Volunteered over 300 hours versus the standard completion of 100 hours.• Effectively expedited patient wait times by cleaning and setting up rooms for incoming patients• Transported patients and lab work throughout the hospital.• Helped Nurses and Doctors by bringing patients to X-Ray and CT Scans. Show less

• 

  University at Buffalo

  Mar 2017 - May 2018

  Fitness Center Monitor

  • Manage incoming students and community members • Analyze and resolve equipment issues to ensure regular availability.• Communicate effectively and provide thorough instructions to train members, ensuring an effective work productivity• Leverage management and communication skills to ensure a safe environment• Resolve any issues that may have occurred as swiftly as possible• Meticulously maintain the equipment and facilities clean and organize during the duration of the shift.• Completed certification for CPR/AED and First Aid to better prepare for crisis situations. Show less

• 

  Sodexo

  May 2018 - Dec 2018

  Project Administrator, Labor HR & Payroll IT Intern

  • Collaborated with IT Team and VP to launch the Service Delivery Framework project (SDF) in conjunction with Kronos, the leading provider in multi-national workforce management software and service• Managed and oversaw implementation SDF focused on production access and security, environmental management, incident and problem management, and disaster recovery• Performed risk management assessment (Failure Mode Effects Analysis) and created risk management plans which mitigated and managed identified risks • Collaborated closely with project manager to develop project timeline • Constructed and developed process and organizational map using Visio, in alignment with business plans• Migrated legacy SharePoint documents to Microsoft Teams, revamping organization which increased collaboration• Prepared project documents, met deliverables, met SLAs, calculated resource allocations, provided status updates to leadership Show less

• 

  Delaware North

  Feb 2019 - May 2019

  HR Systems Analyst

  • Combined PeopleSoft reports and files containing over one million records; analyzed and storyboarded HR initiatives• Mapped security roles and permission lists to demonstrate the level of security access across the organization; mitigating risk• Provided data-related administrative support to HR Information System team on regular basis • Configured and updated applicant tracking system, ensuring appropriate levels of security access for all HR employees• Maintained backend HR systems, ensuring streamlined processing of new hires • Analyzed time series data of error logs, contributing to 75% reduction in errors and an optimized maintenance process Show less

• 

  Sodexo

  May 2019 - Apr 2020

  Network Engineer Analyst

  • Maximize network performance by monitoring bandwidth, escalating network issues, reporting outages, scheduling upgrades, and collaborating with Network Architects• Collaborate with Verizon to migrate Plain Old Telephone Service (POTS) lines to Out of Band (OOB) management interfaces at over 100 locations, saving Sodexo over $90,000 a year• Gathered and compiled an inventory audit of all various switches and routers at over 100 sites• Drafted and verified various contracts with third party service providers with an estimated savings of $805,000• Mapped out current data center and identified overlapping VLAN networks between AIX and Windows environment for migration of disaster recovery planning to Azure• Configured 20 Cisco 9200 series switches deployed to company’s headquarters to replace outdated equipment Show less

• 

  Slalom

  Jun 2021 - Sept 2023

  Technical Program Manager | Agile Product ManagementResponsible for managing and executing releases through collaboration with various teams at all stages of the process. Synthesize and prioritize user needs and deliver presentations to decision-makers and senior leadership to increase understanding of complex technical problems and gain buy-in for proposed solutions. Skilled in leading and influencing technical teams to resolve issues and streamline processes, as well as coaching and mentoring other team members in their responsibilities. Show less Technical Project Manager | Azure Active Directory ImplementationResponsible for implementing Azure Active Directory solution. Developed a system that automated the provisioning process, resulting in significant time and cost savings for the client. Supported the successful go-live of a new product and provided accurate reports to leadership. In addition, collaborating with business and engineering teams to improve operational efficiency, reduce incidents, and conduct market research to explore potential investment opportunities. Show less

  • Consultant

    Jun 2022 - Sept 2023

  • Associate Consultant

    Jun 2021 - Jun 2022
• 

  ECI

  Jul 2024 - now

  Technical Project Manager