Anisha Rao, MSc, MGA

Experience

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  Modo Yoga Hamilton

  Sept 2016 - Aug 2020

  • Acted as a liaison between Modo Yoga Hamilton, all clients, teachers, volunteers, visitors, and the community (including local schools, universities, businesses, and NGOs). • Managed the retail section and all membership / retail transactions. • Helped customers understand all Modo / lululemon products and services offered at the studio. • Answered all phone, email, social media, and in-person inquiries or complaints. • Managed customer relations and monitored client retention statistics. • Created and participated in marketing / promotional materials for the studio. Show less • Actively participate in the yoga community by attending hot yoga lessons and contributing to the improvement and development of classes by completing a review after participation.• Attending a weekly 5 hour shift to help at the studio by performing various housekeeping/ accountable tasks such as maintaining cleanliness of studio space and equipment, participating in classes, and greeting and interacting with students/members.• Networking with people in the yoga community and learning from their experiences and practices. Show less

  • Customer Service Representative

    Feb 2017 - Aug 2020

  • Energy Exchange Volunteer

    Sept 2016 - Mar 2017
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  Minerva Pain Group

  Oct 2016 - Jan 2018

  Student Researcher

  • Performed data analyses for emergency medicine research projects. • Utilised relevant research methods to report and analyze current emergency medicine statistics from Choosing Wisely Canada. • Researched the economic impacts of the Emergency Medicine list from Choosing Wisely Canada.

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  McMaster University

  Oct 2017 - Feb 2019

  Project Manager, Welcome Week

  • Planned, managed, and carried out Welcome Week 2018 for 2000 incoming Faculty of Science students at McMaster University.• Completed risk analyses prior to and project evaluation after the completion of all events. • Created applications for over 5000 applicants, multi-phased group and individual interviews for over 1500 applicants, and thorough training programs for the official team of 200 representatives and 25 executives. • Community and stakeholder engagement was completed to raise additional funds and support of the Science team and all events. • Managed a budget of over $100k. Show less

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  Emerson

  Mar 2019 - Sept 2019

  Material Handler

  In charge of a variety of responsibilities in the Warehouse/Distribution Centre, including: - Packing inventory and preparing for shipment, - Using an RF Scanner to complete orders, - Verifying inventory accuracy, - Operating a shipping manifest system, - Comparing packing slips and shipping documents to inventory, - Working in a timely manner to meet production standards established for various finished goods, - Accuracy and attention to detail throughout daily activities, - Maintaining a clean work area to meet safety regulations of the facility, - Working in a team environment to ensure customer satisfaction is maintained at all times. Show less

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  Ronald McDonald House Charities South Central Ontario

  Apr 2020 - Apr 2021

  Family Services Assistant/Hospital Programs Assistant

  • Collaborated with Hospital Programs Supervisor and Family Services Manager to provide support to volunteers, staff, and families utilising the services within the McMaster Children’s Hospital (MCH) and the RMHCSCO. • Marketed and promoted all RMH functions and services (inside the House and MCH) to families, staff, and volunteers. • Scheduled and trained all volunteers for the RMH Family Room and House. • Collaborated with the Community Engagement and Marketing teams on all philanthropic initiatives for the House, e.g. Meals that Heal, Christmas wish lists, etc. • Liaised between the House, MCH services & staff (e.g. clinics, wards, social workers, and physicians), and affected families to ensure proper, productive, and effective communication flows. • Completed family Services and social work tasks, including recording all family referrals from MCH, conducting House check-ins, and providing support to families. Show less

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  Emerson

  May 2021 - Apr 2022

  Marketing Associate

  • Ensured availability of all branded promotional materials by coordinating requirements with local and international vendors, inventorying stock, placing orders, and verifying receipt.• Organized, facilitated, and prepared marketing materials for training programs (in-person and virtual). • Managed relationships with local/international customers, associations, and philanthropic organizations affiliated with Emerson. • Completed market research for campaigns. • Executed data clean-ups to enhance customer relations, software usability, and accuracy of available online product information.• Created product planning materials and assisted with data analysis/sales extraction.• Created digital marketing campaigns and social media content (e.g. graphics, videos, and posts) for product launches, conferences, celebrations, and team recognition on Facebook, Instagram, Twitter, and LinkedIn in both English and French. • Completed English-French translations for national communications.• Created a merchandise and marketing collateral store for internal company use in Canada. Show less

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  Government of Nunavut

  May 2022 - Dec 2023

  Project Officer Consultant
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  Modo Yoga Hamilton

  Mar 2023 - Jan 2024

  Energy Exchange Team Member
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  McMaster University

  Dec 2023 - Feb 2024

  Manager, Strategic Initiatives
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  Copeland

  Feb 2024 - now

  Global Sustainable Energy Manager

  Working and collaborating globally to drive decarbonization strategies and initiatives. Additionally, ensuring Copeland's actions, investments and results are aligned with the company's sustainability targets.