Cynthiah Owayo

Experience

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  KRA(KENYA REVENUE AUTHORITY)

  Jan 2022 - Jan 2024

  Marketing Intern

  My job involved marketing and coordination of both internal and external open programmes to full implementation, creating long-term relationships with the existing clients.Key Contributions:*Developed new customer database-sector wise as per the short course program.*Filtered updated existing customer database-sector wise as per the short course program.*Maintained and updated an accurate prospecting database for business development purposes.*Prospected potential new clients for scheduled external training through calls, email marketing and referrals.*Built a strong customer relationship with all our existing accounts, partners and key stakeholders in improving our business through repeat business and getting client testimonials after training.*Conducted market research and analysis e.g. Competition analysis-prices, programs and helped build our own competitive advantage.*Marketed and coordinated External open programs to full implementation.*Ensured all attendance registers are filled and evaluation forms accurately reported in soft copy for the training report at the end of every coordinate program.*Supported the team in conducting training satisfaction surveys and course evaluation feedback. Show less