Keith Harrison

Experience

• 

  University of California San Diego

  Nov 1990 - Jan 1996

  Manager Business Operations
• 

  WorldxChange Communications

  Jan 1996 - Jun 2001

  VP Global Network Operations and Engineering

  At WorldxChange I provided management leadership and direction to operations for the World Access data and voice network. Responsible for a team of 100 professionals, $2M expense budget, more than $20M in capital expenditures and $600M vendor costs. Primary contact for service delivery to telecom leaders at both customer and provider levels.•Led successful integration of all network operations of six companies in 12 countries including end user training and procedural development resulting in seamless transition and no compromise of service levels to customers.•Led establishment of a Global Network Operating Plan and 24/7 Response Center resulting in effective support of 49 toll switches, 25 switch rooms, ISP services and 25M calls per day in four countries.Additionally I held the title of Vice President of International Operations (1998 - 1999) where I provided management direction and leadership to all business operations and represented the firm to governmental regulatory authorities and at consortium meetings. •Led team analysis of requirements for international network, acquired required network elements and built network resulting in implementation of more than $40M in global network services contracts.From 97-98, I was the Managing Director of UK Operations, where I provided management leadership to the interconnection and full network integration with British Telecom and successfully launched retail and SME business sales throughout the UK for $10M division.I started with WorldxChange as the Director of Network Optimization(1996 - 1997) Show less

• 

  WorldxChange Corporation / Acceris Communications

  Apr 2001 - Jan 2004

  Vice President Product Development and Vendor Relations

  Provided management direction and leadership to sales, product development, and vendor relations for retail business segments encompassing 400K residential, business and commercial customers producing more than $60M annual revenue.•Led International Calling Product launch and sales via Web and agent sales, resulting in over $3m in monthly revenue.•Developed and Launched VoIP and Unified Messaging products generating over 1,000 new customers monthly.•Directly sold Wholesale domestic and international traffic with wholesale partners with over $1m monthly revenue.•Product supported Direct Mail campaign for National residential mailing, generating $5m monthly in revenue Show less

• 

  Acceris Communications

  Apr 2001 - Apr 2004

  VP Vendor Relations

  Dedicated to building relationships with vendors to build margins and support long term / mutually beneficial relationships with companies within the industry and grow alternative markets.

• 

  Acceris Management and Acquisition

  Jan 2004 - Dec 2006

  Chief Operating Officer

  Provided management direction and leadership to sales and operational functions for retail business segments encompassing 400K residential, business and commercial customers producing more than $60M annual revenue.•Developed and implemented effective turn around strategies resulting in move to profitability from $1M monthly loss.•Performed extensive product cost/price margin analysis resulting in $1.1M monthly margin improvement.•Performed extensive review and modification of agent programs and agreements resulting in $50K monthly commission savings.•Revised and re-introduced a commercial agent program resulting in exceeding direct selling expectations by 120%. Show less

• 

  Corporate Technologies LLC

  Dec 2006 - Sept 2009

  General Manager

  Corporate Technologies is a leading provider of managed IT solutions to businesses and institutions in Minnesota, North Dakota, Southern California, West Michigan and New Jersey. With a breadth of services, multiple locations, and over 200 employees strong, Corporate Technologies is able to support their customers on a national level. It offers a wide range of IT solutions, including managed IT services, staffing services, storage and data backup, cloud solutions, voice and data networking, and repair and warranty services. Show less

• 

  Gigakom

  Sept 2009 - May 2014

  Vice President of Sales and Marketing

  GigaKOM takes pride in being a leader in the network engineering field. With our extensive experience in developing data centers, server farms and network architecture, GigaKOM is qualified for your next project.

• 

  Desert Communications, inc

  Jun 2014 - Jan 2017

  Director of Business Development

  Delivering network, cabling and technology solutions excellence to Educational, Enterprise and small business customers throughout the Southwest United States.

• 

  Desert Communications, Inc.

  Sept 2016 - Oct 2017

  General Manager and SVP Operations

  Delivering network, cabling and technology solutions excellence to Educational, Enterprise and small business customers throughout the Southwest United States.

• 

  Turn-Key Systems, LLC

  Feb 2018 - now

  Sr. Director

  Turn-Key Systems is a provider of Real Estate Investing education, systems, support and training. We deliver a full range of tools including software, cloud services, web, online training and membership services.