Magdalena Medon

Experience

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  Alva ltd.

  Jun 2008 - Dec 2013

  Import Specialist

  Communication with the suppliers, working on great cooperation and relations, translation of emails, talks and product manuals. Taking part in negotiations including price negotiating for special projects and establishing terms with the new suppliers.Coordinating stock importing from the suppliers including placing orders, logistical management, preparing customs documents. Working with CRM Logistics and Sage Symfonia: entering stock in the system and updating product information like price, description and logistical details. Managing special orders e.g. trays with Coca Cola logo, working closely with the customer and graphic designer. Taking part in national exhibition shows, actively seeking new connections, translating during presentation meetings with potential clients. Show less

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  Nationwide Building Society

  Apr 2014 - Sept 2014

  Data Entry Administrator

  Managing customer investment accounts including validating maturity forms and making changes to the accounts in the bank's database. Cheque deposits, updating database of customer's accounts.

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  Zonal Retail Data Systems

  Nov 2014 - Aug 2019

  Engineering Scheduler

  Scheduling service engineers daily by dispatching, monitoring and closing service callsLiaising with Account Managers about the requirement of service engineersCo-ordinating engineers’ daily activities: monitoring engineers and ensuring daily productivity is maximized Proactively managing job deadlines and engineering escalations to reach highest effectivity and customer satisfaction Report all absences and holiday requests to Engineering Manager Regular updates about installation progress and any escalations or issues to Engineering Manager and Account ManagersManage and maintain service engineers holiday requests and remaining allocation Inform Maintenance Department of spare part requirements on behalf of engineers Organize spare parts to go to Service Engineers for service calls Show less

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  Arvato Supply Chain Solutions

  Mar 2020 - Apr 2020

  Operation Admin Support

  Working in the Outbound warehouse Control Tower pre-dispatching and dispatching orders in SAP ensuring excellent customer service that Arvato is proud to deliver. Working on the efficient warehouse flow and swift deliveries of Sony products.

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  Concilio Personeelsdiensten

  May 2021 - Sept 2022

  Back office administrator
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  Salesupply

  Feb 2023 - now

  Customer Care Fulfilment Agent