Guilherme Borges

Experience

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  CEEE

  Dec 2012 - Jun 2013

  Administrative Assistant

  Account Management - Control and maintenance of all contracts with outsourcing companies; Follow up with all outsourcing companies working with CEEE group and reporting their accountability and working conditions of the employees; Labor Claims - Control of documents/accountability and creation of dossiers for labor claims against the group; Creation of reports to support legal department and decision making process; Administrative Responsibilities - Internal Fixed/Mobile telephony; Communication channels; Report systems. Show less

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  Dell

  Jun 2013 - Aug 2014

  Sales Backoffice: Prevention of Sales orders cancelation; Operational Support for online chat team; Development and management of control spreadsheets; Tracking activity of sales representatives; Operational support and Backup of LOR team (Large Opportunity Representative); Customer Fire-fightings; Outbound Marketing: Demand creation for teams of active sales; Strategic approach based on the Dell customer profile and the seasonality of the organization; Mapping targets by time and productivity tracking; Crossing customer demands/profile with products available in order to generate hot-prospect customers to active sales teams. Show less

  • Sales Backup & Online Marketing

    Jan 2014 - Aug 2014

  • Sales Backoffice & Outbound Marketing

    Jun 2013 - Jan 2014
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  AIESEC in Porto Alegre

  Dec 2014 - Feb 2017

  LEAD: Responsible to cause a positive impact in a committee with more than 100 members; Engage and Motivate volunteers in order to achieve the organizational objectives and their own personal objectives; Create one environment of open communication and transparency; Set priorities and have solution orientation to take decisions fast and in a positive way; Lead the management team of 9 members during the year.MANAGE: Responsible to manage the executive board of AIESEC in Porto Alegre, ensuring all the steps of the team standards and clear planning, tracking, training and evaluation processes; Processes management; Crisis management; Legalities management; Operations and Backoffice management;REPRESENT: Attend to national and international conferences in order to represent my local committee and defend the interests of my people; Manage external stakeholders like supervisory group, alumni, customers and partners; Participation of external events and networking moments; Show less Product Strategy: Strategies for increase the market reach and the quality of experiences inside the customer flow; Sales process development; Synergy work with marketing, finance and talent management in order to develop better internal processes and communication;Team Management: Implementation of standards for Team Management; Creation, Development and Facilitation of team spaces and Learning&Development spaces inside the department; Tracking and follow up of goal achievement and strategies implementation; Show less

  • Branch Manager

    Jan 2016 - Feb 2017

  • Coordinator of Corporate Exchanges for Students

    Dec 2014 - Jan 2016
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  AIESEC

  Jun 2017 - Jan 2021

  • Final responsible for sustainable development strategies for local offices and country office;• Responsible for creation and implementation of network management standards;• Dashboards and Tracking tools in order to clarify the path organization is going and needs;• Leader of the strategy for coaching and mentoring local offices;• Development of a CRM to start working with people analytics;• Monthly reporting regarding global operations, country operations, and forecasting;• Consolidated entity growth and sustainability with global awards as recognition. Show less

  • Global People Operations Manager

    Aug 2019 - Jan 2021

  • Head of Organizational Development

    May 2018 - Jul 2019

  • Head Of Talent Management

    Jun 2017 - Jun 2018
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  Tata Consultancy Services

  Jul 2021 - Mar 2023

  • Partnered with employer branding to develop a project focused in employee experience for an accurate and engaging Induction & Onboarding process for all new joiners;• Reviewed and realigned cross-functional stakeholders' processes and synergies to ensure new joiners would receive the needed knowledge, assets, accesses, documents and contracts;• Fastened the induction & onboarding process and brought a more efficient and relevant process for the business;• Worked directly with HR management for consistent evaluation, review and improvements. Show less

  • Induction & Onboarding Coordinator

    Jul 2022 - Mar 2023

  • Human Resources Generalist and Absorptions Manager

    Jul 2021 - Sept 2022
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  Danone

  Mar 2023 - now

  • Managing and Analyzing talent data to contribute to organizational performance, trends and areas of improvement;• Developing and implementing a talent management strategy that aligns with the organization's overall goals and objectives;• Providing guidance and support to managers on talent-related needs and support decision-making process; • Responsible for the core aspects of HR Cycles (Succession, Performance Review, Performance Calibration, Potential Assessment, etc.) in specific global functions;• Developing and implementing programs to support the development, retention and succession of high-potential employees as well as reporting to functional boards. Show less

  • Global HR Advisor

    Feb 2024 - now

  • Global Talent Analyst

    Mar 2023 - Feb 2024