
Elena Crites
Human Resources Administrator

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About me
HR/Talent Development Director @ MGNY Consulting | SPHR® Certified
Education

University of Oklahoma
2003 - 2005Master's Degree Human RelationsMA, Human Relations
Experience

The British Red Cross Society
Oct 2006 - Dec 2008Human Resources AdministratorProvided first line HR support to 350+ employees and line managers on Society's policies/benefits/payrollDelivered various HR specific training workshops to employees and managers (performance management, recruitment and selection)Recognized the need for a more efficient and cost effective way of delivering IGRASP application tracking system training. Designed, implemented and delivered an on-line training program for line managers and recruitment administrators on the use of IGRASP recruitment software, which reduced by 15+% the amount of time and money spent on training, and increased the accuracy in the data input. After successful introduction of the on-line training in South Eastern Territory, the practice has been adopted by all British Red Cross Territories nationwide.Managed full cycle recruitment campaigns in designated areas and coordinated the work of area Recruitment AdministratorsAdvised employees and line managers on employee relations issues (disciplinary, grievances, absence, etc)Conducted investigations on employees' complaintsSupervised an "Alternative Cost Effective Recruitment" project which resulted in establishing an on-going communication with the local communities aiming to increase diversity among job applicantsManaged new employees hiring process to include issuing offer letters and contracts, performing reference and background checks, visa requirements checks for foreign employees, benefits enrollment, new hire orientation process, etcPeopleSoft 8.9 super-user, responsible for personnel and position management records update, regular system audits, produced various statistical reports for the executive team Show less

G&A Partners
Jan 2009 - Jul 2012Human Resources AdvisorWorked closely with external clients across multiple states to develop and implement human resources strategy to drive the organizations' corporate goalsConducted clients' HR department audits and made recommendations on process improvement and complianceDeveloped customized handbooks, policies and procedures relating to all phases of human resources activity, including hiring, on-boarding, employee relations and separationsHandled unemployment claims and appeal hearings for all G&A's clients across multiple states. Analyzed company's unemployment claims management process, and developed recommendations on internal and external unemployment cost control strategies Investigated EEOC, Wage and Hour claims, represented client at EEOC mediation. Proactively consulted clients on wide range of HR issues to include but not limited to employee relations, policies and procedures, regulatory compliance, payroll and benefitsDesign, develop and deliver management training programs in areas such as FMLA, ADA, FLSA, Performance Management, Sexual Harassment, Effective Hiring, Managing a Diverse Workforce, etc. Show less

University of Phoenix
Apr 2011 - Dec 2017Adjunct InstructorFundamentals of Human Resources Management, Strategic Human Resources Management, Change Management, Human Capital Management, Human Resources Management, and Human Capital Development

Forward Advantage, Inc.
Jul 2012 - Nov 2015HR ManagerServe as a consultant to management and employees on Human Resources related issues. Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.Manage and resolve complex employee relations issues. Conducts effective, thorough and objective investigations. Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with legal department as needed/required. Provides day to day performance management guidance to line management (coaching, counseling, career development, disciplinary actions).Works closely with management and employees to improve work relationships, build morale, increase productivity and retention. Provides HR Policy guidance and interpretation.Identify training needs for business units and individual executive coaching needs. Participate in evaluation and monitoring of success of training programs. Follow-up to ensure training objectives are met. Show less

Fresno State
Jul 2014 - Dec 2016Adjunct Instructor, ManagementInternational Management Course LecturerCraig School of BusinessDepartment of Management

Fresno Surgical Hospital
Dec 2015 - Feb 2018Chief Human Resources OfficerProvide leadership and direction to hospital human resources function, to include talent management, regulatory compliance, benefits and compensation; and ensure that organizational human resources strategy is aligned with the mission, vison, values, and strategic direction of the Hospital. Ensure that Hospital is in compliance with relevant Joint Commission and CMS standards.Oversee hospital wide education programs for clinical and non-clinical staff.Direct, develop, and deliver training presentations to managers and employees. Lead and manage a dedicated and collaborative Human Resource team.Develop and execute integrated talent management strategies to attract and engage diverse, high-performing employees in alignment with strategic hospital priorities.Oversee HR department budget.Ensure effective and transparent employee communication on matters of organizational values, culture, and climate.Provide coaching, guidance, and facilitation to supervisors and employees on issues related to policies and procedures, performance management, conflict resolution and other employee relations issuesDirect the development, communication, and implementation of employee policies and procedures in compliance with relevant laws and policies.Ensure that human resource records and information systems are maintained in a confidential and compliant manner.Key achievements: Successful completion of Joint Commission accreditation survey. Streamlined clinical staff competency development and management process to ensure consistency, and regulatory compliance. Streamlined talent management, leadership development and performance-based compensation process across the hospital. Implemented HealthcareSource Talent Management suite to include Position Manager, Performance Manager, NetLearning and NetCompetency module. Show less

Navy Region Europe, Africa, Southwest Asia
Feb 2019 - Sept 2019Program Analyst, Human Capital ManagementAnalyze financial requirements, human capital resources, or technical components for programs to measure operational capabilities.Advise on needed improvements within the organizational structure, functional assignments, and procedures to improve the efficiencies and effectiveness in mission accomplishment.Identify and resolve problems in worker-flow, work methods, and procedures to improve organization effectiveness.Plan, organize, lead, and conduct programs to develop recommendations for improvement.Interpret policy statements, procedures, or instructions to determine the effect on current or planned regional manpower programs. Show less

MGNY Consulting Corp
Jul 2021 - nowTalent Development/HR DirectorOverall responsibility for the company’s personnel and training strategy; andHR support of the global workforce.Develop training materials, tools, and other dynamic and interactive learningsolutions to improve performance and enhance productivity.Create and update the onboarding programs, leadership development training,and other programs, using instructional design techniques to accelerate teammember performance.LMS365 implementation and company's training and knowledge librarydevelopment.Periodic audits of human resource activities to ensure compliance with laws,policies, and procedures. Show less
Licenses & Certifications
- View certificate

AI-powered professional training Certification
Course MastersAug 2023 - View certificate

AI Productivity Hacks to Reimagine Your Workday and Career
LinkedInNov 2023 - View certificate

Senior Professional in Human Resources® (SPHR®) Certification
HR Certification Institute - HRCIFeb 2013 - View certificate

Talent Optimization Consultant Certificate
The Predictive IndexJul 2021 
Certificate in Diversity and Inclusion in HR Management
HRCISept 2022- View certificate

Build a Company Learning and Development Program
LinkedInJan 2023
Honors & Awards
- Awarded to Elena CritesThe President's Volunteer Service Award Corporation for National & Community Service Dec 2018 For volunteering at the Red Cross, with special commitment to veterans and military families
Volunteer Experience
Volunteer
Issued by British Red Cross
Associated with Elena CritesCore Services Program Lead
Issued by American Red Cross on Mar 2018
Associated with Elena Crites
Languages
- enEnglish
- ukUkrainian
- ruRussian
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