Michelle Lee Pei Hua

Experience

• 

  KPMG Malaysia

  Nov 2014 - Jan 2015

  Intern
• 

  Deloitte

  Jan 2016 - Jun 2016

  Audit Assistant

  ▪︎ Maintained good professional relationship with client.▪︎ Solved issues by employing effective communication and interpersonal skills via verbal and electronic means of communication with client.▪︎ Organized and completed the tasks given effectively and efficiently within the time frame in accordance with the engagement deadline for final audit.▪︎ Assisted in working paper for sections on assets and liabilities. ▪︎ Verified client’s bank reconciliation and supplier reconciliation.▪︎ Assisted seniors to prepare client’s group and individual financial reports. ▪︎ Actively sought improvement and understanding in performing tasks to maximize value adding to the firm. Show less

• 

  Hong Leong Group

  Oct 2016 - Jun 2022

  ▪︎ Licensed Dealer's Representative holder (eCMSRL/B8047/2018) for Dealing in Securities.▪︎ Team leader for the conceptualisation, development and execution of HLeBroking's newly launched mobile trading app. Prepare the required and relevant content design layouts, features, modules & app launching guidelines.▪︎ Assist in both implementation and monitoring of milestones & deliverables of planned projects assigned by management. ▪︎ Establish connection, coordination and communication both internally & externally with related parties i.e. departments, agencies and strategic partners during the course of project execution.▪︎ Evaluate business processes/mechanisms and develop progress reports for enhancement to drive profitability growth & improve operational efficiency.▪︎ Organise, supervise and review HLeBroking's virtual events, digital marketing campaigns & promotional activities. ▪︎ Perform competitor analysis, evaluate current trends and identify latest market directions to generate new business ideas & development of strategies. Show less

  • Assistant Manager Business Development

    Jan 2018 - Jun 2022

  • Management Trainee

    Oct 2016 - Dec 2017
• 

  Telstra

  Apr 2024 - now

  Retail Consultant

  • Establish rapport with customers by comprehending their inquiries or concerns precisely before introducing Telstra's products and services to ensure their requirements are adequately met.• Support team members in achieving the store's daily accessories and handset SPS targets.• Maintain effective communication with colleagues and customers.• Collaborate seamlessly as a team, proactively assisting and supporting colleagues.