Emma Jane Saxby

Experience

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  AXA PPP healthcare

  Feb 2000 - Jul 2008

  Various Roles within Customer Service, Finance and Sales & Distribution

  Corporate Sales Adviser ►Applied sales expertise and creative flair to increase revenue whilst overseeing a portfolio of broker related corporate businessThird Party Recovery Case Manager ►Made significant contributions in recovering costs through third party claims ►Accurately provided evidence on required legal cases during court appearances Personal Adviser ►Delivered excellent customer service when answering customer queries relating to healthcare products and managing customer complaints►Provided comprehensive administrative support, being responsible for processing claims Show less

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  AXA Insurance Gulf

  Aug 2008 - May 2016

  Being promoted to Senior Talent Development Manager, my responsibilities included overseeing implementation of the talent review and succession planning process for employees across six countries. I was capable of translating vision and policy into concrete tools and processes to support an organisational culture transformation and enhanced operational efficiency.My most significant achievements included:►Entrusted to act as manager for 5 months, overseeing team members and holding financial responsibility ►Took charge of a full range of duties within the remit of an HR Business Partner to support the department while an HRBP (HR Business Partner) model was being created ►Actively contributed to an Executive Committee’s calibration session, recommending strategies in line with the values and objectives of the organisation►Led Talent Management processes, usually managed by 4 employees, and which involved executive interviews, administration, as well as handling highly confidential information on succession ►Helped employees to fulfill their potential by determining their own direction and supporting them to move into senior positions Show less Being promoted to Regional Training Manager, I was accountable for introducing training programs and materials on management and leadership skills, healthcare, retail, corporate sales and customer service. My most significant achievements included:►Implemented the KSA (Kingdom of Saudi Arabia) Leadership Program, which resulted in a significant improvement in team cohesiveness and overall employee engagement scores►Rolled out a global program to over 130 managers across the region to embed the new corporate culture Show less Regional Health Product Manager ►Led product planning and development throughout the entire product life cycle►Designed and delivered product training for all healthcare teams across the Gulf region ►Offered strategic project management expertise and support to Sales & DistributionCorporate Offering Coordinator ►Ensured accuracy and attention to detail when reporting and assessing book of performance►Coordinated product planning and development in partnership with international colleagues►Designed and delivered product training for sales teams across 6 countries►Worked with prospective customers to identify their needs and maintained a portfolio of existing clients►Trained and mentored sales & distribution teams to sell healthcare products and enhance skills set Show less

  • Senior Talent Development Manager

    Sept 2011 - May 2016

  • Regional Training Manager

    Oct 2010 - Sept 2011

  • Roles within Sales & Distribution and Corporate Offering

    Aug 2008 - Sept 2010
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  AXA

  May 2016 - Aug 2017

  Senior Learning Business Partner, AXA University Asia

  My key role has been to develop and enhance Leadership & Management and Technical Curriculums across the Asia Region, as well as to build and maintain long-term relationships with key stakeholders, through business partnering. I worked collaboratively to identify learning needs and propose learning solutions which support the business transformation and growth. Designed learning solutions based on common needs identified in the region, in collaboration with internal or external subject matter experts. My most significant achievements include: ►Led a group of L&D (Learning & Development) professionals from across 7 countries, to create and implement a comprehensive curriculum and learning map to build and strengthen management capability►Facilitated train the trainer sessions of a suite of managerial capability building courses to build a pool of internal facilitators across the Asia Region►Set up a regional Life & Saving and Health technical curriculum for underwriting, actuary and claims functions based on a technical capability assessment. ►Established myself as an internal consultant to the Learning & Development teams of local entities to support their learning needs based on business strategy and priority. Show less

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  DSM

  Feb 2018 - Jul 2019

  Integrated Talent Development Consultant APAC

  As the Integrated Talent Development Lead for the Asia Pacific Region (Including India & Japan) and Global Materials Cluster, my role is to work closely with stakeholders across the business & human resources (on behalf of the Global Talent Management Centre Of Expertise) in providing integrated talent development solutions. I lead the rollout of global talent development strategy, policies, programs and initiatives and provide integrated talent development and learning & development solutions.My most significant achievements include:► Established myself as an internal consultant on all talent and learning & development matters to Senior Leaders, Human Resources teams and the wider employee population.►Designed, Developed and Implemented the APAC Regional Graduate Program for 21 trainees, this included leading the project team, budget management and the learning journey as well as facilitating and program management of the graduates learning journey.►Led and contributed to multiple Global and Regional Projects on topics that include; strengthening leadership capability, hiring people early in their careers, and leveraging the latest technologies to support people development.►Successfully rolling out Talent Management initiatives for all of the Asia Pacific Region. Show less

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  NoLimits

  Jan 2019 - now

  Partner

  Partner with the No Limits Team as a Development Coach, Facilitator and Consultant. We offer high-impact and highly effective corporate and individual learning and development experiences using methods of coaching, training/facilitation and consultancy.Specialities: Organisational learning, Leadership Development, Coaching, Strategic Planning and Change Management. Translating learning methodologies into on-the-job and high-engagement self-led learning approaches, Selection, hiring and onboarding capabilities. Show less

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  Emma Saxby Coaching

  Jul 2019 - now

  Founder

  Certified Development Coach, Facilitator and Mentor. I specialise in helping my clients to discover and overcome what's blocking them from achieving their goals.My services include one-to-one, couple and group coaching. Mentoring and Training.

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  Working 4 Wellbeing

  Mar 2023 - Aug 2024

  Coordinator of Volunteers