Deep Enrich
Mercedes Rivera
202 followers
San Jose, Costa Rica
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About me
Sr. Ad Feedback Ops Manager
Education
Universidad de Costa Rica UCR
2008 - 2013Bachelor's degree Teaching English as a Second or Foreign Language/ESL Language Instructor
OBS Business School
2022 - 2023Master's degree Strategic Management of Operation and Innovation
Tecnológico de Costa Rica
2020 - 2020Business Analyst
Experience
Amazon
Sept 2013 - nowSr. Ad Feedback Ops Manager
Jan 2024 - nowManager, Andon Walk the Store
Nov 2021 - Jan 2024Strategic Account Services Manager
Jan 2020 - Nov 2021Senior Account Manager
Jul 2019 - Jan 2019Account Manager
May 2018 - Jul 2019Onboarding Specialist
Jul 2016 - May 2018Investigations Specialist
Jun 2014 - Jul 2016Customer Contact Representative
Sept 2013 - Jun 2014
Licenses & Certifications
Scrum Product Owner Professional Certificate (SPOPC)
CertiProfJun 2021Scrum Master Professional Certificate (SMPC®)
CertiProfJun 2021
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