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Shorouq Alazmi

Shorouq Alazmi

Receptionist and customer service

Followers of Shorouq Alazmi2000 followers
location of Shorouq AlazmiRiyadh, Saudi Arabia

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  • Timeline

  • About me

    Sales Manager At Al Rajhi Bank

  • Education

    • جامعة القصيم

      2014 - 2018
      بكالوريوس إدارة الأعمال إدارة الأعمال

      Honours

  • Experience

    • مجموعة الثواب للتجارة

      Sept 2019 - Nov 2019
      Receptionist and customer service

      -Coordinate with and support staff in all different departments.- Participate in the quality improvement plan.- Commitment to the objectives of the customer service department.- Financial management in the reception and safe box.- Solve and report customer issues.- Answering calls and questions and booking appointments.

    • Al Rajhi Bank

      Dec 2019 - now
      Sales Manager

      - Establishing personal and real estate financing plans, car finance, credit cards, corporate and institutional financing.- Communicate with customers, understand their needs and determine the right product for them.- Opening bank accounts and creating different investment plans for customers.- Develop effective sales plans using different sales methods.- Preparing papers and documents to conduct sales agreements and conclude contracts.- Meet sales goals and contribute to the achievement of team goals.- Address customer problems and work to satisfy them. Show less

  • Licenses & Certifications

    • Solve problems in a creative way

      إدارة التعليم
      Jan 2019

    • The relationship between the customer and the employee

      Dale Carnegie Training
      Sept 2021

    • Credit adviser professional

      The Financial Academy الأكاديمية المالية
      Apr 2021

    • Customer Service - Dealing Professionally

      Doroob دروب
      Jan 2018

    • Introduction to human resources tasks

      Doroob دروب
      Jan 2018

    • Selling in the digital age

      Dale Carnegie Training
      Jun 2022

    • Banking foundations professional

      The Financial Academy الأكاديمية المالية
      Dec 2019

    • Effective communication with customers

      Doroob دروب
      Jan 2018

    • Foreign exchange professinal

      The Financial Academy الأكاديمية المالية
      Dec 2019

    • Insurance foundations professional

      The Financial Academy الأكاديمية المالية
      Apr 2021

  • Honors & Awards

    • Awarded to Shorouq Alazmi
      Best employee in achieving sales goals Al Rajhi Bank Mar 2023
    • Awarded to Shorouq Alazmi
      A certificate of thanks and appreciation for excellence in enriching the customer experience and contributing to the branch's achievement of the first place in the results of measuring the customer's voice Al Rajhi Bank Aug 2022
    • Awarded to Shorouq Alazmi
      A certificate of thanks and appreciation for excellence in enriching the customer experience and contributing to the branch's achievement of the first place in the results of measuring the customer's voice Al Rajhi Bank Jan 2021