Sakshi Sharma

Experience

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  Nippon Data Systems Ltd.

  May 2015 - Sept 2015

  Call Center Executive

  I am writing to express my enthusiasm about the opportunity to work with Nippon Data Systems Ltd. in the NTPC BPO division for data entry. As someone with experience in data entry and a strong attention to detail, I believe I would be an excellent fit for this role.Having previously worked as a Call Center Executive, I understand the importance of accuracy and efficiency in data management. I am proficient in various data entry techniques and have experience with software and tools commonly used in the field. I am confident in my ability to handle large volumes of data while maintaining a high level of accuracy and meeting tight deadlines.Furthermore, my experience in customer service has equipped me with excellent communication skills and the ability to work well in a team environment. I am accustomed to working in a fast-paced and dynamic setting, and I believe these skills will translate effectively to the data entry role.I am excited about the opportunity to contribute my skills and work ethic to the NTPC BPO division at Nippon Data Systems Ltd. I am confident that my dedication to delivering high-quality results and my ability to adapt to new tasks quickly will make me a valuable asset to the team. Show less

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  HDFC Bank

  Apr 2019 - Nov 2019

  Sales Officer

  My primary responsibility was to achieve monthly sales targets for various banking products and services by actively promoting and utilizing effective sales techniques.In addition to selling to potential customers, I successfully cross-sold assets and fee-based products to existing customers by identifying their needs and recommending suitable banking solutions. Adhering to internal guidelines and procedures was essential, as it helped maintain the bank's reputation and build trust with customers.Customer satisfaction was a priority, and I regularly engaged with customers to address their queries and concerns promptly and professionally. By fostering positive relationships, I ensured their needs were met, resulting in customer loyalty and retention.Financial analysis played a crucial role in my position. I evaluated customers' financial needs, assessed their eligibility for banking products, and provided personalized solutions based on factors such as financial statements and creditworthiness.To continuously improve my performance, I actively monitored and managed sales targets, evaluated my own performance, and implemented measures to enhance results. I also participated in training programs offered by the bank, which further developed my knowledge of banking products, sales techniques & customer Effective relationship management with internal stakeholders, including branch managers team members, was vital for collaboration and achieving shared goals. I fostered open communication, ensuring a collaborative environment that drove results and delivered exceptional service to customers.my experience as a Sales Officer at HDFC Bank allowed me to develop and apply key skills in achieving sales targets, cross-selling, compliance, customer engagement, relationship building, financial analysis, performance management, and relationship management. I am confident that my experience and expertise make me a strong candidate for similar roles in the banking industry. Show less

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  REALCODERZ

  Nov 2020 - May 2021

  Human Resources Recruiter

  I completed an internship in HR recruitment at RealCodersZ in the IT field, where I gained valuable experience and exposure to the recruitment process.During my internship, I had the opportunity to work on various HR recruitment tasks, including sourcing candidates, screening resumes, conducting initial phone screenings, and assisting with interview coordination. This hands-on experience allowed me to develop a solid understanding of the recruitment process and refine my skills in candidate evaluation and selection.By highlighting your internship experience in HR recruitment, you showcase your direct exposure to the field and demonstrate that you have practical experience in key recruitment tasks. Emphasize the transferable skills you have developed in customer service, communication, and organizational management from your background in the banking sector and managing the play school. This adjusted response better aligns with your updated information and highlights your relevant experience for the HR recruiter role. Show less

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  Sakshi play school and daycare

  Jul 2021 - now

  Co-Owner

  At Sakshi Play School, we understand that childhood is a time of curiosity, imagination, and wonder. Our approach to education revolves around the idea that learning should be joyful, and play is the natural language of children. We believe that children learn best when they are actively involved and having fun.By observing and engaging with each child during their play, we tailor activities to their unique needs and interests. This approach sparks their curiosity, encourages their natural talents to flourish, and fosters a love for learning. Our range of activities includes sensory play, art projects, music and movement, storytelling, and imaginative role-playing. These activities stimulate creativity, develop problem-solving skills, enhance communication, and promote social interactions.We recognize that academic learning is important, but we also prioritize the development of emotional intelligence, empathy, and resilience. We believe that these skills are essential for a child's overall growth and success in life. Show less

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  Purvanchal Height Association of Apartment Owner

  Aug 2021 - Nov 2021

  Assistant Manager

  During my time at PHAAO, I successfully oversaw various responsibilities, including team management, salary administration, housekeeping, security, and gardening. I took pride in welcoming new team members and ensuring their seamless integration into the organization. Additionally, I handled the payroll system, ensuring accurate and timely salary disbursal for the team. I also supervised and maintained high standards of cleanliness, safety, and aesthetics within the society through effective coordination of housekeeping, security, and gardening services.My experience at PHAAO allowed me to develop strong skills in team management, communication, and organization. I am adept at resolving operational issues, fostering a positive work environment, and promoting effective communication among team members. Furthermore, I have a keen eye for detail and excel at administrative tasks, such as record-keeping, report preparation, and scheduling.I am well-versed in maintaining positive resident relations, addressing concerns, and ensuring their needs are met. In addition, I am knowledgeable about compliance with regulations, including legal and safety requirements. I am confident in my ability to coordinate and plan events, enhancing the community experience for residents.With my experience and skills in managing day-to-day operations, along with my strong dedication to excellence, I believe I would be a valuable asset to your team. I am eager to contribute my expertise and make a positive impact on the society and its residents. Show less