Sarah Roth, MSW

Experience

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  Appalachian State University

  Sept 2003 - May 2007

  Trip Leader

  Led instructional climbing, caving, hiking, team building, and alpine tower activities for college students and faculty. Coordinated and led wilderness orientation backpacking trips for incoming freshman. Responsible for trip logistics including; food and equipment preparation, risk management, participant supervision, and evaluation.. Led a 30-day adventure/service expedition in Wales, UK.

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  Mountain Alliance

  Sept 2004 - May 2007

  Program Coordinator/Trip Leader

  Promoted youth leadership through community service and adventure outings for at-risk high school students and court involved 8th grade students. Coordinated staffing, purchasing, trip logistics, and risk management for all programs. Facilitated program activities including outdoor trips, service projects, and membership meetings. Introduced and led new activities such as ski trips and an urban expedition to Washington, D.C.

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  Meet the Wilderness

  Jun 2007 - Sept 2008

  Day Program Manager/Wilderness Guide

  Oversaw all aspects of rock climbing, teams’ course, and outdoor living skills programs. Coordinated the programming, staffing, logistics, and safety of all programs. Developed curriculum for climbing club activities and learning for high school youth. Organized daily logistics for teams’ course programs designed for up to 100 people and guided backpacking expeditions for inner city youth to remote settings.

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  Summit School District

  Aug 2007 - Jun 2008

  Day Treatment Paraprofessional

  Acted as the teacher’s aide for a special education class of 10 students ranging in age from 9-14 who experienced social-emotional challenges. Assisted in developing and implementing academic lesson plans with an emphasis on social skill development.

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  Vail Resorts

  Nov 2008 - Apr 2011

  Product Sales Assistant Manager/Supervisor

  Directed the daily operations of the ticket sales offices at Keystone Resort managing four supervisors and forty employees. Coordinated hiring, employee development, and staffing schedules. Responsible for cash handling, ensured audit requirements, and created a positive customer experience.

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  Outward Bound

  Jun 2009 - Oct 2009

  Instructor

  Facilitated team’s course activities, leadership programs, and high ropes courses for various age groups.

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  Community Dispute Settlement Center

  Sept 2011 - May 2012

  Outreach Coordinator

  Developed and facilitated conflict management workshops identifying new sites for training opportunities and assisting in curriculum customization. Conducted grant research, provided public education, and coordinated the annual silent auction fundraiser. Represented the agency at training sites and state house meetings.- Developed new program materials to collect, compile and analyze feedback from training participants.

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  JFS of Metrowest

  Sept 2012 - Sept 2016

  Director of Youth, Immigrant & Volunteer Services

  Director of Youth, Immigrant & Volunteer Services (2015-2016)Coordinator of Community Engagement & Immigrant Services (2013-2015)Student Intern/Event Associate (2012-2013)Held accountable for a comprehensive academic and family support program for low-income elementary aged students including managing onsite operations for after-school programs, maintaining program budgets, and coordinating grant-related and business partnerships. Ran a 200-person volunteer program including marketing, recruitment, and outreach. Managed refugee and asylee resettlement for 30 families each year, supervising a team of case managers and providing direct service support. Responsible for adhering to government contracts and reporting requirements. Oversaw a citizenship for new Americans program processing 100 citizenship applications each year. - Provided direct supervision and training for case managers, interns including AmeriCorps, and over 30 volunteers. Responsible for hiring, training, ongoing supervision, and evaluation.- Established an online silent auction platform, increasing unrestricted funding donations by over $9,000 and managed logistics for an annual gala bringing in over $350,000.- Planned and facilitated large scale volunteer events including a school wide clean-up with 75 volunteers and a Thanksgiving food distribution for 150 families.- Developed an in-depth cultural orientation for newly arrived immigrants, a detailed database to track client information, and a comprehensive new client intake form.- Recipient of “Lebold” award for professional growth and development. Show less

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  United Way of Asheville & Buncombe County

  Aug 2016 - now

  Lead disaster recovery efforts following Hurricane Helene by integrating UWABC operations with broader community efforts. Focused on collaboration, strategic alignment, and community resilience.- Co-convene and facilitate the launch of a Long-Term Recovery Group to support individual and household recovery, including governance structures, operational development, and strategic planning.- Foster communication and collaboration between stakeholders to ensure coordinated long-term recovery efforts.- Support grant proposals aimed at hurricane response and recovery.- Oversee the integration of UWABC's volunteer, funding, and information-sharing initiatives with the Long-Term Recovery Group. Show less Coordinate disaster response efforts and align organizational resources with county-level emergency strategies. Collaborate internally to integrate teams, optimize workflows, and strengthen coordination during disaster response and recovery.- Serve as the primary liaison with the Emergency Operations Center (EOC), ensuring streamlined communication and resource coordination.- Develop real-time tracking and reporting systems to enhance transparency and support operational decision-making.- Partner with teams to integrate volunteer engagement activities, funding distribution and community partnerships as community needs evolve.- Contribute to the ongoing development and update of the organization's disaster preparedness plan, ensuring readiness for future emergencies. Show less Work independently and collaboratively to develop and implement IT strategies across the organization. Specializing in project management, database systems and technology implementation to align with organizational goals.- Project manager in the transition of the organization from multiple databases and shadow IT systems to a comprehensive CRM.- Collaborated with a consultant group to assess our database systems, identifying areas for process improvement and exploring new technology solutions to enhance efficiency. - Created a system of asset management to track and manage all technology equipment.- Lead IT support functions for the organization managing work-requests and connecting with IT consultants.- Part of organization’s leadership team engaging in strategic planning and quarterly goal-setting (since 2017). Show less Responsible for overseeing all operations of the Asheville NC 211 community information and referral call center. Ensure compliance with the Alliance of Information and Referral Systems (AIRS) accreditation standards, work collaboratively to set annual goals and quarterly priorities, provide supervision to staff and create systems and reports to assess and monitor quality.- Directly supervise 3-5 full-time staff and responsible for a department of over 20 part-time and full-time community resource specialists.- Operate in a fully remote environment, working to build a large team in a virtual setting.- Created a system for tracking individual specialist goals to ensure quantity and quality standards are met.- Support team with technology and equipment and troubleshooting as needed.- Lead the departmental leadership team.- Guide team during departmental lay off, working collaboratively on operational changes, supporting staff and providing overall leadership during a difficult time. Show less Leading transformation of Hands On, the volunteer center, from a generalist volunteer engagement program to one focused on strategic volunteer engagement around improving graduation rates. Engage with schools and other nonprofit partners to co-identify volunteer opportunities along the cradle to career pathways. Manage the Centennial 100 Acts of Service volunteer recruitment campaign.- Supervise 1 full-time staff person and up to 6 MSW and BSW interns. - Facilitate departmental goal planning for the full Community Engagement team of 5, establishing key metrics, strategic goals and quarterly rocks to help guide the direction of the work.- Part of an organization-wide leadership team.- Renewed a Volunteer Generation Fund grant, increasing the award amount from $11,000 to $20,000.- Built out a data dashboard to track and analyze volunteer engagement projects and strategies. Show less Coordinated logistics and partnership management for Homework Diners; weekly family engagement events focused on academics and community resources. Oversee social work supervision for local university social work students. Manage the process-driven elements of the traditional grantmaking process and Hubs of Service contracts. Act as liaison with higher education partners and community schools.- Worked collaboratively with team-members to apply for a Full-Service Community Schools federal grant which awarded United Way $2,387,646 over a 5 year period.- Facilitated Homework Diners, a multi-site program at 4 schools weekly including partnership development, staff and volunteer onboarding, data management and evaluation.- Responsible for creating and managing the Homework Diner program budget of $195,000.- Built a new tool for the grant application and review process utilizing Airtable. Show less Implemented volunteer engagement strategies that supported the organization’s community school strategy and nonprofit partners.- Managed a web platform that enhances volunteer recruitment efforts for nonprofit partners: www.handsonasheville.org.- Ran a school supply drive that provides over 2,000 fully stocked backpacks to students each summer.- Supported corporate engagement and days of service events.- Developed a volunteer onboarding process for individual volunteers participating at the community schools. Show less

  • Helene Recovery Initiatives Director

    Jan 2025 - now

  • Interim Director of Emergency Operations

    Oct 2024 - Jan 2025

  • IT Operations Manager

    Jul 2023 - Oct 2024

  • NC 211 Director - Asheville Center

    Mar 2022 - Jul 2023

  • Volunteer Engagement Director

    Jun 2021 - Mar 2022

  • Community Partnerships Manager

    Oct 2018 - Jun 2021

  • Volunteer Engagement Manager

    Aug 2016 - Sept 2018