Cynthia Lunningham, SHRM-SCP

Experience

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  Empress Casino Joliet

  Jan 1998 - Sept 2002

  HR Manager

  Successfully established the first employee relations department resulting in a 40% reduction in employee complaints; organized employee events, recognition programs, and work/family seminars, and improved communication channels between employees and management.Key point person for all employee/labor relations issues and conflict resolution; created proactive programs resulting in increased productivity and employee satisfaction.Advised senior management in all HR matters with emphasis on compliance and employment law issues including FMLA, FLSA, ADA, EEO, and USERRA; provided timely responses to EEOC claims and employee complaints. Show less

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  Covenant Security Worldwide

  Oct 2002 - Mar 2005

  HR Manager

  Exceptional management of the corporate employment and employee relations department with a support staff of 12 serving three companies with more than 2,000 employees nationwide; developed and implemented comprehensive HR policies and procedures, trained staff, and audited sites for compliance.Successfully recruited and hired more than 500 security guards for 11 air force installations in six weeks; met and exceeded all timeframes and budgets.Contributed to improving corporate diversity through staffing and hiring analyses, evaluation of EEO and VETS-100 reports, and working with the VP of HR.Audited payroll data entry, developed and implemented a corporate-wide internal investigation process and employee opinion survey program. Show less

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  Covenant Security Services

  Apr 2005 - Mar 2011

  Director of HR

  Managed HR functions for CSS government and commercial locations across the country, overseeing employment, employee and labor relations and EEO compliance for over 500 employees.Created policies and procedures for all sites and conduct training on new policies.Highly effective negotiator of union contracts for locations in Louisiana, Philadelphia, Texas, and Washington D.C.; achieves win-win solutions while meeting budget forecasts for compensation and benefits.Created and implemented a staffing model the facilitates productive work environments while maintaining labor budgets; forecasts staffing needs for existing and potential contracts.Managed and facilitates site transitions for new contracts; performs accurate job analyses, screening, hiring, and providing new employee orientation. Develops and conducts site specific training and professional development programs for both large and small sites and over 1,000 employees. Show less

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  Admiral Security Services

  Apr 2011 - now

  Director of Recruitment and Employee Relations

  Manage employment and employee relations functions for commercial security company with over 2,000 employees in the DC Metro area.Analyze hiring process and make updates as needed to enhance efficiency.Analyze turnover and create programs aimed at retention.Create strategic program for recruitment team and monitor performance to ensure goals are being met. Manage Employee Relations Manager and Employee Relations Associate, monitoring trends in Employee Relations issues and developing programs.Create policies and job descriptions for field employees and Admiral Administrative employeesProactive employee relations practices which have led to 98% in-house resolution.Facilitate and Develop HR portion of internal leadership training aimed at enhancing supervisor’s knowledge of company practices and employment law.Oversee and create recognition programs and employee events. Show less