Martin Allard

Experience

• 

  3Com

  Sept 2000 - Aug 2001

  Electronic Debug Technician
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  DEX

  Mar 2005 - Sept 2006

  Electronic Debug Technician

  • Fault-founded the products down to PCB component level using several test equipment and schematics.• Alignment and calibration of class 1 optical laser using infrared camera, signal generator and oscilloscope.• Product worked on: InFocus controller PCB’S for DLP, LCD Projectors, Sony and Pioneer Optical Drives.Tech: Functional Tester, Oscilloscope, Frequency Counter, Multimeter, MS Office and MS Access

• 

  Evolution Bodykits

  Sept 2006 - Sept 2007

  Web Developer

  • Designed and maintained the company website (1000+ static HTML pages), using several software packages.• Promoted the company/website using search engine entries, directories, forums and customer relations.• Designed, implemented and analysed results of an on-line customer surveys to establish customer trends on purchasing products and changes in car modifying culture. • Analysed current and potential customer comments about the company’s service and how to improve it. Tech: Dreamweaver MX, Fireworks MX, Flash MX, Paint Shop Pro, Photoshop, MS Office and MS Access Show less

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  Quinn Direct Insurance

  Sept 2007 - May 2008

  Private Lines Software Tester

  • Tested all private lines products (QMP, QMV, QMB & HHD) across all systems.• Executed manual test scripts efficiently & accurately.• Investigated & reported any potential system issues or bugs within the private lines products.• Worked closely with I.T. & other departments to ensure complete end-to-end business testing.• Documented science, testing of policies regarding document request, release and print.Tech: HFI, IFaces, Brokers Extranet and MS Office

• 

  Scientific Games

  May 2008 - Dec 2016

  • Vast experience in global procurement of material for production, maintenance and aftersales demand. • Responsible for orders from PO placement, booking / pricing with carrier, to delivery in warehouse.• Carried out management of the ERP system which included, part number & BOM creation and supplier details.• Inputted into Master Production Schedule (MPS) based on material availability and constraints.• Supplier management including new accounts, pricing & payment terms, forecasting and delivery monitoring.• Managed receipt and accounts payable queries including signing off invoice payments.• Supported external and internal gaming terminal sales on a daily basis.• Sourced and costing hardware/software based on reviews for Lottery hardware tenders.• Evaluated offers from Lottery hardware suppliers, manufacturers and distributors on several key factors. • Worked on hardware rollout projects with customers such as Ladbrokes UK, William Hill and Norsk Tipping.• Key team member that implemented Oracle R12 and Agile PLM into Scientific Games Worldwide Ltd (SGW). • Extension of technician repair application to include reporting for Engineering Manager and Finance Department.Tech: MS Office, Skype, Expandable, Oracle R12, Oracle EBS and Agile PLM, MS Access including SQL Reporting. Show less • Fault-finding product down to PCB component level and mechanical part level.• Out of box testing (OBT) of product at European customers sites.• Debugged and repaired product at European customers sites.• Delivered production line staff training on technical assembly of lottery terminal hardware.• Delivered Technician repair staff training to European offices on assembly terminal hardware.• Production Line Technician lead for repair of Refurbished Gaming Terminals for the Caribbean Market. • In-House Database technician repair application (Design, Implementation and Administration). Tech: Functional Tester, Oscilloscope, Multimeter, MS Office and MS Access Show less

  • Health, Safety and ISO9000 Internal Auditor

    May 2012 - Dec 2016

  • Technical Materials Buyer

    Mar 2012 - Dec 2016

  • Electronic Debug Technician and Trainer

    May 2008 - Feb 2012
• 

  Cardiac Services

  Mar 2018 - Feb 2020

  • Provide technical support to customers (technical and non-technical), field service engineers, clinical support and our sales team.• Attendance at internal and Manufacturer’s training courses.• Liaise/communicate with our suppliers in order to help resolve problems or report incidents/issues which require manufacturer input.• Stock management and administrative tasks.• Forming part of the workshop team, be responsible for the completion of tasks allocated, using the processes and procedures recommended by the original manufacturer.• Ensuring all activity is recorded on our Service Management system. Show less

  • Health And Safety Representative

    Oct 2018 - Feb 2020

  • In-House Service Engineer

    Mar 2018 - Feb 2020
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  SCIENTIFIC GAMES

  Feb 2020 - now

  • Assistant Global Supply Chain Manager

    May 2022 - now

  • Field Service Engineer (Europe)

    Feb 2020 - Apr 2022