Fady Emad

Fady Emad

IT department intern

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location of Fady EmadEgypt

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  • Timeline

  • About me

    Technical Support Engineer at Orange Business Services

  • Education

    • Misr International University

      2014 - 2019
      Bachelor's degree Electrical, Electronics and Communications Engineering
  • Experience

    • Total

      Jun 2017 - Jul 2017
      IT department intern
    • Orange Business Services

      Jul 2018 - Aug 2018
      Intern as incident management specialist in the Service Operations department

      Perform daily checks on routers for Hella Manufacturing company- Follow up with tickets and forward it to the specialized team- Troubleshooting routers, switches and access points

    • Orange Egypt

      Aug 2018 - Sept 2018
      Intern as Converged Core 1st line & Support Engineer

      - Following up converged core 1st line support activities -Following up converged MSCs & DCs Network Operations and development activities -Following up Fixed technical consumer support activities

    • Orange Business Services

      Oct 2019 - now
      Technical Support Engineer
  • Licenses & Certifications

  • Volunteer Experience

    • coaching member

      Issued by IEEE on Sept 2017
      IEEEAssociated with Fady Emad