Peter Szilva

Experience

• 

  Karlwood KFT

  Jul 2004 - Feb 2007

  Micro-Electrical Communication Specialist

  - Responsible for data communication between several heavy machinery throughout the bottle filling line. - Setting up proper automation and line conveyor control on bottling production lines through variable speed drives. - Traveled to 32 different countries and 3 different continents with this job while had the opportunity to work with a huge variety of talented individuals through opportunity.

• 

  CTEKSERVICES, LLC

  Apr 2007 - Oct 2008

  Technical Support Tier II

  - Created and managed Users, Computers and Groups in Active Directory- Used an in-house built ticketing system, for ticket management, and software/hardware inventory- Implemented Security measures and ensured data confidentiality with encryption- Applied, managed and troubleshot different TCP/IP Protocols and Services- Hardware and Software troubleshooting on remote office users workstations. - Experienced in large financial corporation and applications- Malicious software and spyware removal skill with McAffe and Symantec- Troubleshoot Hardware and Software devices and drivers- Utilized Remote Desktop, Cisco MeetingPlace, Remote Assistance and VNC remote access applications- Perform data backups and disaster recovery operations- Maintain an automate OS patches, security updates, and system upgrades Show less

• 

  Taylor, Bean & Whitaker

  Jun 2008 - Apr 2009

  IT Specialist II

  - Malicious software and spyware removal with Trend Micro, AVG and Avast- Perform data backups and disaster recovery operations- Troubleshoot in Desktop, Laptop and Network Printers in a 1000 employee corporate domain environment- Utilized Remote Desktop, Cisco MeetingPlace, Remote Assistance and VNC remote access applications- Monitored and optimized System Performance and Reliability- Used Track-IT ticketing system, for ticket management, and software/hardware inventory

• 

  Taleo

  Apr 2009 - Jun 2012

  IT System Specialist III

   A+, Network+, MCSA, MCDST and HDI Certified IT System Specialist Responsible for Worldwide mobile device management, including procurement, inventory, bill analysis, plan modifications and contract management for 1500 users Worked with domestic and international software, hardware and mobility vendors to provide overall order fulfillment to support growing needs of the organization, while keeping effectiveness’’, productivity, pricing and reliability in mind Key person in development and ordering supplies based on Architecture request for server based equipment Experienced with latest desktop hardware and software installations Worked with teams in Network Infrastructure and IT Architecture to escalate and resolve complex incidents and issues Created, reviewed and recommended corporate policies, procedures related to the different IT Services, their functions and kept internal and external (SOX) governing in compliance Review, distribute and prioritize work orders submitted to the Taleo Corporate IT Help Desk Complete short term and long term offboarding for organization Responsible for significant cost savings across the company through proper software management and adequate mobile device plan adjustment Mentor and train new Corporate IT new hires at onboarding  Meet with other desktop staff in mentoring and reviewing current work environment and work activities Support Microsoft Office 2003, 2007, 2010, Microsoft Office for Mac 2008, 2011, Microsoft Office Communicator and Microsoft Lync TCP/IP knowledge and troubleshooting skills Worked with and troubleshot Virtual Private Networks (VPN), Cisco IP Communicator and Cisco IP phones Participate in 24/7 on-call rotation Utilized Trend Micro, Symantec, McAffe, Malwarebytes, AVG, and Avast antivirus and spyware removal applications Perform data backups and disaster recovery operations Show less

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  Oracle

  Jun 2012 - now

  Patching and Vulnerability Management of internal and external facing infrastructure. - WSUS windows patching - Qualys security scanning, reporting - Vulnerability remediation through automation or manual implementations.

  • Principal Site Reliability Engineer

    May 2022 - now

  • Senior Systems Administrator

    Jun 2012 - now