Jyotishman Das

Experience

• 

  Airtel

  Jun 2014 - Jul 2014

  Intern

  As an intern, my primary objective was to have an in-depth understanding of fibre-optic communications, which permits transmission over longer distances at higher bandwidths.

• 

  IServe Communication Pvt. Ltd

  Jun 2015 - Aug 2016

  IT Customer Service Advisor

  • Gathered in-depth understanding of Incident Management, Chain Management and its processes• Effectively managed IT operations at offshore and handled all major incidents.• Facilitated timely incident escalations by coordinating with various vendors.• Thoroughly examined, reviewed, and ensured accurate closure of incidents for supported contracts.

• 

  Straits Research

  May 2018 - Jun 2018

  Research Associate

  My responsibility was to study different market across different domains (ICT, Food & Beverage and Construction & Manufacturing) and provide insights and analysis based on the primary and secondary data.

• 

  Nihilent

  Jan 2019 - Dec 2022

  A strategic and detail-oriented Business Analysis and Project Management practitioner to meet all project deadlines with proper time management, planning, and problem-solving strategies• Delivering consulting and business analysis assignments for clients• Expertise in gathering, analyzing, and documenting requirements and preparing BRD, FRD, SRS• Prioritizing tasks depending on the situation• Managing Rapid Development Teams (RDTs) & end-to-end process/sprint planning • Applied Design Thinking to enhance the end-to-end user experience with a focus on user needs and business goals• Illustrated design ideas using storyboards, process flows, and sitemaps• Designed GUI elements, like menus, tabs, and widgets• Developed UI mock-ups and prototypes(lo-fi & hi-fi)• Prepared and presented rough drafts to internal teams and key stakeholders• Adhered to style standards on fonts, colors, and images

  • Business Analyst

    Jun 2020 - Dec 2022

  • Associate Consultant

    Jan 2019 - Dec 2022
• 

  Vantage Circle

  Jan 2023 - now

  Project Management and Execution:• Led the development and launch of Vantage Pulse Web App and Dashboard, ensuring timely delivery and alignment with business goals.• Coordinated with cross-functional teams to achieve product milestones.UI and UX:• Improved user experience by redesigning UI elements and addressing usability issues, increasing satisfaction and engagement.• Conducted user research and testing to validate design decisions.Product Strategy and Innovation:• Developed and executed strategies to drive growth and competitive differentiation such as incentivizing survey participants.• Identified market opportunities and user needs to inform the product roadmap.Program and Stakeholder Management:• Collaborated with stakeholders to gather requirements and ensure successful product delivery.• Managed client feedback and quality assurance processes to ensure continuous improvement.Cross-functional Collaboration:• Worked closely with engineering, design, marketing, and sales teams to ensure seamless product development and go-to-market execution. Show less

  • Assistant Product Manager

    Apr 2024 - now

  • Product Analyst

    Jan 2023 - Mar 2024