Molly Jackson-Holm

Experience

• 

  Sumo Digital Ltd

  Jun 2019 - Sept 2019

  Human Resources Assistant

  Temporary position over the summer (between university semesters).

• 

  Ta Voix | Digital Publishing

  Sept 2020 - Sept 2021

  Contributing Editor

  This was a volunteer position that included reading submissions, proofreading, and revising and suggesting edits to submitted work while also providing creative and critical feedback.

• 

  Minute Media

  Jan 2021 - Apr 2021

  DBLTAP Editorial and Journalistic Intern

  - Engaged in an international editorial and journalistic internship with a primary focus on e-sports and gaming content.- Authored, edited, and published approximately 180 articles on the website, showcasing a comprehensive understanding of content creation.- Applied effective SEO practices to enhance the online visibility and reach of the published articles.- Committed to a rigorous schedule of 4-hour shifts, three times a week, with the expectation to research and write a minimum of 4 articles per session, demonstrating efficiency and productivity. Show less

• 

  Haven

  May 2021 - Sept 2021

  Bar Host

  Organising two venues' bookings and entertainment, as well as functioning as an information point for customers. Directing my team to escort clients to their booked seating areas, as well as making last minute adjustments consisted of a large part of my role. This job required flexibility, as I took on several additional roles to support my team by manning the bar, running drinks, and making sure that the venues' were kept to the standard expected.

• 

  Allday PA

  Nov 2021 - Apr 2022

  Customer Service Agent

  - Consistently handling a minimum of 80 emails per shift in a fast-paced customer service environment.- Conducting thorough investigations into customer matters, ensuring prompt and effective resolution.- Demonstrating meticulous organizational skills by taking detailed and structured notes during customer interactions.- Proficiently managing the process of issuing refunds or reshipments of merchandise to meet customer satisfaction.- Adhering strictly to company policies and guidelines, ensuring compliance in all customer service interactions. Show less

• 

  RVA Surveyors

  Apr 2022 - Apr 2024

  As a solo marketer and content creator, I have:- Seen [web] organic pageviews increase by over 233% over a 20-month period (from when I took over)- Press releases increased by [approx.] 2418% in a 2-year period- Been shortlisted as part of Insider Media's North West Young Professional Team of the Year 2023- Increased backlinks by over 116% in 2023 (12-month period)- Written and submitted award applications which saw the company win 5 awards in 2023- Increased web visibility by over 3345% in 12 months (2023)- Wrote and optimised over 600 SEO lead-generating landing pages (updated every 4-6 months) Show less - 10-month team leadership and junior management course, actively involved in developing and delivering a core module.- Spearheading the creation and organization of a comprehensive monthly content calendar.- Managing and curating engaging content across four major social media channels: LinkedIn, Instagram, Facebook, and YouTube.- Producing 2-5 press releases per month, handling the entire process from writing and editing to external distribution.- Proficient in webpage design, copy creation, and management, particularly within the WordPress platform.- Leading an ongoing project involving the creation and maintenance of over 600 - SEO-optimised lead generation landing pages, regularly updated every four to six months.- Conducting thorough SEO management and analysis to optimize online visibility.- Successfully organizing, writing, and submitting award applications for the company, resulting in the attainment of 5 awards.- Coordinating the company events calendar, overseeing both internal and external events.- Utilising tools such as SEMrush and Google Analytics to generate monthly reports for senior management, while setting targets for the upcoming month. Show less

  • Senior Marketing Executive

    Jan 2024 - Apr 2024

  • Public Relations Associate

    Apr 2022 - Jan 2024