Deep Enrich
Mohammad Ilyas
409 followers
Jiddah, Makkah, Saudi Arabia
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About me
Technical support specialist
Education
Maulana Azad National Urdu University
2010 - 2013Master of Computer Applications (MCA) Computer Systems Networking and Telecommunications B
Experience
Mahindra & Mahindra
May 2015 - Feb 2020My responsibilities is Led team providing telephone and online support to customers experiencing technical issues & Monitored technical team calls to ensure maintenance of technical skills and good customer service
Desktop Engineer-TEAM LEAD
Mar 2019 - Feb 2020Desktop Support Engineer
May 2015 - Feb 2019
Mahindra & Mahindra Limited ,Automotive Sector
Feb 2020 - Nov 2023Network Engineer%20-%20member%20of%20Alalameya%20Group.webp)
Int. For Modern Ind. ( IFMI ) - member of Alalameya Group
Dec 2023 - nowTechnical Support Specialist
Licenses & Certifications
Cisco Certified Network Associate Routing and Switching (CCNA)
CiscoOct 2017
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