Fiona Macan

Experience

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  Seagram´s

  Feb 1998 - Feb 2002

  Personal Assistant to General Manager EA&ME

  - Inbox management and ‘bring forward’ system- Extensive travel managements for the General Manager- Supported the Sales team- Arranged UK and European sales meetings Minute taking - Produced presentations and sales kits- Liaised with overseas offices - Provided cross-functional support - Supported accounting with cost control, monthly cost analysis reporting- Overseeing the Team budget, tracking spend and providing financial support, processing invoices and expenses- Provided back up personal assistance to the Executive Vice President during his monthly visits- Ensured all promotional merchandise and facings were correct at European Duty-Free airports- Management of our presence at and during the Tax Free World Exhibition in Cannes - Customer Relations at Martell Grand National and Wimbledon- liaising with external suppliers- manage promotions at the UK and European airports- producing high level POS material- updating all lightboxes within European Duty Free shops- run in-house events for Martell and Chivas, bringing awareness to employees of upcoming promotions Show less

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  Xansa

  Jan 2001 - Jan 2002

  Assistant

  Recruited as assistant to the Mergers and Acquisitions Director. This also included supporting her small team. After a few months the role ceased to exist and I moved internally to be Assistant to the Utilities Director and his team. The role involved general secretarial duties including minute taking.

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  AXA Insurance

  Jul 2002 - Jan 2010

  Assistant to Internal Communications Director and Online Senior Manager

  - Diary management- Scheduling conference rooms- Booking off-site meetings- Management of expenses- Compiled and preserved the confidentiality of all company communications before release- Organised companywide events- Management of the company on-line magazine- Co-ordinating with senior stakeholders across the business - Contributed to the implementation of the strategy concerning the development and maintenance of the - AXA Insurance and AXA PPP Healthcare intranets- Content managed both intranets and AXA UK Website- Followed project timelines and kept teams on track to complete milestones as scheduled- Sourced and managed external trainers - Assisted with the intranet strategy - Designed and produced training courses and workshops, including all materials - Developed communication and project plans to create a micro site for Day 1 of acquisition - Delivered the re-brand of the intranets to Friends Life Directors- Managed virtual team of over 200 content publishers/owners Show less

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  Friends Life group

  Aug 2010 - Oct 2012

  Intranet Manager / UX Web services

  I joined Friends Provident in August 2010 when part of AXA Life was acquired by Resolution. Friends Provident and AXA Sun Life Services merged to becom Friends Life.My initial role after the migration was to work on the separation of the intranets. Creating a new intranet for transferred employees. Since then, I have been involved in rebranding the two intranets to Friends Life and moved into the Web Services team.My role has taken on UX and I will be looking after the UX and site management of the intranet (both until we move to one intranet). As well as working with the rest of the UX team on Customer and International websites. Show less

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  MODERN SCREWS LIMITED

  Nov 2014 - Mar 2017

  New Business and Sales

  - Maintenance of stationery and stock inventory- Call screening - Organise meetings with suppliers and representatives- Inbox management - Management of high-level key accounts - Drafted and developed communications for internal and external use- Produce promotional leaflets and product information documents - Develop monthly mailshots- Maintain filing systems- Use of Sage 50 system to manage accounts and financial records- Raised Purchase Orders and completing - Goods Received Notes- Facilitated the recruitment of new employees. Show less

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  Bright Light Virtual Assistance

  Aug 2016 - Jan 2018

  Owner / Virtual Assistant

  My skill set / expertise:- Exec/PA duties- Intranet/website content management- Sales/telesales- Online Training- Bookkeeping- Project ManagementWhat I can help with are:- Document creation and editing- Audio transcription- Event management and venue finding- Diary management (including calls) - Email handling- Invoicing (Purchase and Sales Ledger)- Website content updating- Social media support- Researching

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  Multifix Bury

  Apr 2017 - Nov 2018

  Account management, building strong relationships

  • Business Development Support

    Aug 2018 - Nov 2018

  • Internal Sales Executive

    Apr 2017 - Aug 2018
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  Anchor Bay Construction Accessories Ireland Ltd

  Dec 2018 - Nov 2019

  Internal Sales Negotiator
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  Civils & Lintels

  Nov 2019 - Dec 2023

  Sales Executive

  - Daily external and internal email and phone correspondence- Produce delivery schedules and update all contacts -Assist Finance team to resolve invoice queries - Management of the CRM system- Arrange key account meetings- Developing and building relationships- Preparing and presenting customer account reports- Set up training for staff members- Oversee shared mailboxes- Management of office supplies- Daily banking routine - Run the depot in absence of Branch Manager Show less

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  Fernco Ltd

  Dec 2023 - now

  Area Sales Manager

  Area Sales Manager covering Kent, South and East London, Essex and East Anglia.