Jordan Pierce

Experience

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  Medline Industries, Inc.

  Oct 2007 - Feb 2013

  Quality Technician / Internal Auditor

  Quality Technician for a production / distribution division that totals $190 Million in annual sales.* Resolved product quality issues by utilizing various Root Cause analysis tools.* Initiated corrective and preventative action requests to our production organization as well as to suppliers.* Audited and updated procedures within the department to ensure regulatory compliance* Coordinated product quality inspections across multiple locations within the U.S. and Global environment* Designed and implemented new product inspection testing procedures.* Evaluated and updated standard operating procedures to reflect the current product quality issues. Show less

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  CNH Industrial

  Feb 2013 - Feb 2016

  Quality Assurance Specialist

  * Designed and Analyzed monthly and quarterly warranty claims data reports for quality managers and executives* Assisted in the development of new warranty reporting software that increased the effectiveness of the current data.* Analyzed warranty claim data to evaluate for trending purposes.* Assisted various project teams in the identification and creation of reports needed to determine the success of product improvement initiatives.

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  Defense Contract Management Agency (DCMA)

  Feb 2016 - now

  Quality Assurance Specialist Deployable

  * Emergency Essential / Contingency Response Force Deployed to Kuwait July 2018 - February 2019 and Afghanistan October 2020-June 2021. * Establishing and implement plans providing risk based surveillance of contractor's quality management systems and processes from contract award, inspection & acceptance of product, from Pre-Award through contract close-out in accordance with Quality Assurance concepts and Contractual requirements.* Analyze contractor performance utilizing compiled data to determine trends and foresee future issues. * Establish and build relationships utilizing open communication channels with contractors, customers, other specialists and supervisors to ensure understanding of contract requirements and take action to describe, discuss and resolve technical and contractual concerns identified.* Review and ensure Equipment, Material, People, Environment, methods, and other inputs to new / changed production/manufacturing processes to ensure that contractual technical requirements have been met.*. Audit contractors per ISO 9001 - 2015 and AS 9100. Show less

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  U.S. Army Contracting Command

  Jul 2018 - Feb 2019

  Quality Assurance Specialist

  * Post Award Service Contract Quality Surveillance* Trained and Mentored Contracting Officer Representatives (CORS).* Worked closely with CORS to ensure proper and effective contract surveillance.* Created and Maintained an effective and valuable working relationship with contractors.* Completed Process Reviews and an ISO 9001 Quality Management System Audit to help aid in contractor evaluation.* Worked with ACO team on Pre-Award QASP development for newly awarded contracts. Show less

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  U.S. Army Contracting Command

  Oct 2020 - Jun 2021

  Quality Assurance Specialist Deployed

  * Post Award Service Contract Quality Surveillance* Managed and Trained Military and Civilian Contracting Officer Representatives (CORS).* Worked closely with CORS to ensure proper and effective contract surveillance.* Initiated, tracked, evaluated and closed Non-Conformance Reports* Helped facilitate the transition between contractors from Logcap IV to Logcap V.* Worked closely with base command to facilitate base descoping and closure during withdrawal from Afghanistan