Priya Parthi

Priya Parthi

Executive Customer Service

Followers of Priya Parthi253 followers
location of Priya ParthiCoimbatore, Tamil Nadu, India

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  • Timeline

  • About me

    Entrepreneur

  • Education

    • Christ the king institute of technology

      2000 - 2002
      DECE Electrical, Electronics and Communications Engineering

      Activities and Societies: Chorus, Dance, Swimming 2 year diploma in Electronics and Communication.Had a great interest in Microprocessor and Graduated with II class with 90% as aggregate

    • AMS, Pollachi

      1993 - 2000
      Higher Secondary Maths and Biology

      Activities and Societies: Chorus, Dance, Music

  • Experience

    • Airtel

      Jul 2003 - Oct 2006
      Executive Customer Service

      • Handling customer queries, conveying billing details. • Telecalling for collection of bill amount & getting pickups.• Telemarketing for some special offers & packages.• Sorting customer issues, billing problem & closing the complaints with its TATs

    • TATA Asset Management Ltd

      Nov 2006 - May 2011
      Senior Executive – Operations

      • Branch Administration• Handling complaints & Service and Co-ordination • Processing Financial and Non-Financial Transactions• Database Management & PMS Updation • Handling KYC Operations• Effective accounts handling & Vendor payment maintenance• Leading and Coordinating with other Branches around TN except Chennai for Queries and Complaints• Follow-ups / Escalation of activities that needs to be continuously monitored & Resolving queries by turn around time (TAT)• Preparing MIS on a daily, weekly, Fortnightly and monthly basis Show less

    • CrossRoads HR Consultancy P Ltd

      Jul 2011 - Aug 2014
      Manager Operations

      • Preparing proposal & Requirement Documentation • Clients Follow-ups and tie-ups• Overall Branch Administration & Business Development• Clients concall handling and proposal explanation• Database Management• Service and Co-ordination• Handling Candidates Database• Daily, Weekly, Fortnightly and Monthly MIS Report

    • Self employed

      Mar 2017 - now
      Managing Director
  • Licenses & Certifications

    • Customer Sensational Program

      Computer Age Management Services Pvt. Ltd.
  • Honors & Awards

    • Awarded to Priya Parthi
      Awarded as High Quality Performer - 2009 Certified by TATA Asset Management Ltd., for High Quality Performance (09-10)