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Evangelos Kleidaras

Evangelos Kleidaras

Marketing dept

Followers of Evangelos Kleidaras2000 followers
location of Evangelos KleidarasGreece

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  • Timeline

  • About me

    Sr. Customer Success Account Manager - Greece, Cyprus & Malta

  • Education

    • Omiros College

      2001 - 2003
      Computer Science & Telecommunications

    • Hellenic Open University

      2008 - 2013
      Bachelor’s Degree Computer Science - Information Technology

      This course aims at preparing students to become computing scientists. By choosing the necessary course modules, students may develop their knowledge and skills in specialized fields related to applied Computer Science.

  • Experience

    • IDEAL PROMOTIONS

      Jan 1996 - Nov 1997
      Marketing dept

      Sales representative.

    • OMESSON S.A.

      Feb 2000 - Mar 2003
      Debt administration credit & revenue control dept

      Customer service specialist. Daily monitoring of customer accounts, customer communications, and management agreements repay debts.

    • Orasoft S.A.

      Feb 2003 - Apr 2004
      Systems Engineer and Customer Support

      Responsible to manage, maintain and support information systems of company clients. Customize and implement of Singular ERP, design and install new Information Technology projects.

    • Yioula Glassworks S.A.

      Apr 2004 - May 2016
      Systems Administrator

      I am responsible for the operation of the systems and networks of the Company and its Subsidiaries systems on a 24/7 basis, apply root cause operation break fixes and other proactive maintenance activities to keep services up and running, while adhering to agreed service levels, operate in complex, highly-secure, highly-available operations environments. Participate actively in IT projects in the group of companies.Main Responsibilities• Manage information systems: Install, configure, maintain and troubleshoot a wide range of software, systems and services. Perform hardware/software upgrades to existing computer equipment as needed. Investigate error messages and determine resolution. Reinstall programs or replace files that cause errors.• Respond to internal or external requests for service and determine nature to provide support. In case support is required, liaise with the appropriate internal or external (Vendor) dept.• Promote and maintain high quality, professional service with all internal and group users.• Evaluate system and network performance issues, including availability, utilization and throughput.• Provide basic training, as may be required.• Develop and maintain technical documentation.•Learn and demonstrate system standards and best practices. Increase skillset by self-study and/or training. Show less

    • Self Employed

      Jan 2009 - Dec 2018
      Front End Developer | Web Developer

      Design and build Websites based on CMS tools like Joomla, WordPress and Drupal. Design and build web apps using HTML5, PHP, MySQL, CSS3, Bootstrap, JQuery and JavaScript. Customize and change templates and plugins in WordPress and Joomla.Convert PSD to HTML. Create Newsletter Templates. Manage services like Google Ad-Words, Google Analytics, Internet Maketing - SEO, Facebook Advertizing, Email campaign etcManage Cpanel, Plesk Panel, VPS or dedicated servers.Sample http://www.dtwise.comTo check full portfolio please contact me at my skype (vkleidaras) or request details at vkleidaras@gmail.com Show less

    • SingularLogic

      May 2016 - Feb 2017
      Senior System Engineer

    • IBM

      Feb 2017 - Nov 2021

      • Infrastructure Architect

        Sept 2019 - Nov 2021

      • Senior IT Specialist

        Feb 2017 - Sept 2019

    • Kyndryl

      Nov 2021 - Apr 2024

      • Senior Delivery Manager

        Mar 2023 - Apr 2024

      • Chief Technology Architect

        Nov 2021 - Mar 2023

    • Microsoft

      Apr 2024 - now
      Sr. Customer Success Account Manager

  • Licenses & Certifications