Ruddy Thokolo

Experience

• 

  NND24

  Mar 2009 - Oct 2011

  Wherehouse assistant

  House keeping,preparing routes,receiving stock,issuing,assist on deliveries,returned stock sorting

• 

  Nestle

  Jul 2011 - Jan 2016

  Fieldmarketer ru

  DUTIES :Ordering and maintain stock pressure :Ensuring that point of sales are up and running :Maintaining returns and damages are well maintained at all costs :Maintaining standard of hygiene and making sure that cleanliness is well executed :Making sure that expired and short-dated stock is checked and well taken care of.:Preparing stores for trade-visits for head office :Reporting and liaison with head office about archived sales.:customer service. :carrying out( W.H.O)world health organization code principles and work with in the codes.:check for infestation with in working area and report it. Show less

• 

  Sebenzela Sales and Merchandising

  Jan 2016 - Sept 2017

  1 Manage visit/call cycles of the team to ensure that all visit/call targets for the geographical area are met2 Lead the sales team to ensure that brand sales specialists and brand visibility specialists• Achieve visit/call targets• Adhere to Sebenzela company standards, policies and procedures• Keep to deadlines and reporting requirements2 Manage workforce planning and resources to ensure high quality customer service at all times3 Coach, mentor, motivate and manage team members in the field in order to increase sales4 Focus team members to achieve targets and maintain operational standards5 Achieve brand target requirements by measuring ongoing performance6 Set and monitor and manage clear performance objectives for all team members7 Prepare and implement personal development plans to develop and maintain a highly motivated team8 Accompany individual team members in the field on a one-on-one basis at least once a week to ensure efficient sales execution9 Compile and submit sales reports Show less 1 Make an allocated number of visits/calls to township outlets as per the daily and weekly call cycle completing our unique 11 step call process2 Complete performance reports for each outlet per visit/call3 Ensure that products are correctly priced in outlets according to recommended selling price4 Place and track point-of sale equipment in the outlets5 Manage the relationship with township business owners6 Educate outlet owners and consumers on the brand portfolio and brand trends to influence and increase sales.7 Manage the availability of products in outlets to guarantee that our brands are always available to consumers8 Make sure that products meet the highest quality standards at all times9 Maintain the standards of the brand visibility plan in outlets by implementing merchandising and product display solutions10 Influence consumers to try, taste and interact with brands through brand activations and promotions11 Control stock levels in outlets to guarantee that our brands are always available for consumers12 Monitor competitors to learn what they are doing in the township market13 Identify new outlets where we are able to place our brands for more visibility. Show less

  • Field Manager

    May 2016 - Sept 2017

  • Brand sales specialist

    Jan 2016 - Sept 2017
• 

  Diplomat SA

  Sept 2017 - Jun 2018

  Sales Representative

  Consistent development and updating of the retail outlet universe data Base.-Consistent achieving of coverage, sales, numeric distribution & in store communication objectives.-On time reporting and completion of daily administration objectives.-Archieving of the trade coverage plan.-Implementation of all merchandising initiatives according to determined standards.-Responsible for all company resources on a daily basis.-The implementation of promotion when applicable.-Field any trade related issues or queries at store level.-Provide ongoing markets intelligence to management.-Archieving target set for the month.Education Show less

• 

  Favourite brands

  Jun 2018 - Aug 2018

  Regional sales rep

  Maintaining and increasing sales of your company's productsReaching the targets and goals set for your areaEstablishing, maintaining and expanding your customer baseServicing the needs of your existing customersIncreasing business opportunities through various routes to marketSetting sales targets for individual reps and your team as a wholeRecruiting and training sales staff Allocating areas to sales representativesDeveloping sales strategies and setting targetsMonitoring your team's performance and motivating them to reach targetsCompiling and analysing sales figuresPossibly dealing with some major customer accounts yourselfCollecting customer feedback and market researchReporting to senior managersKeeping up to date with products and competitors Show less

• 

  Capital Cigar and Tobacco

  Nov 2018 - Mar 2019

  Sales Representative
• 

  Old Mutual South Africa

  Mar 2019 - Mar 2020

  Personal Financial Advisor

  I provide excellent financial advise and planning according to your financial goals.

• 

  Nature's Choice

  Jul 2020 - May 2024

  • Managing and assisting: the internal sales, boxing team, logistics manager.• Run FSI and export division and liaison with all national buyers• Ensure timely and accurate picking, packing, invoicing, despatching, and administration of this process. • Ensure all independent stores are picked, packed, invoiced, and dispatched within 48 hours of receipt• All DC orders to be picked, packed, invoiced, dispatched, and delivered by booking date• No prepayment or COD order to be invoiced or dispatched without cleared payment being received• Closing of all orders than need to be closed• Ordering of DD and NDL warehouses • Deal with customer complaints and solve the problem/ give a solution. Keep the customer happy. Problem solving• Get involved with credits, returns and logistical issues. • Involved with obtaining the key accounts order • Give key accounts a missed sales report after every delivery. • Check on order process daily. • Monitoring sales in and out daily.• Meetings with staff daily• Assist in any department asking for assistance• Take internal and external phone calls• Respond to all email• Deal with all new potential clients that come through customer care centre and direct to correct department.• Motivate the staff by rewarding them with time off/ chocolate/ praise.• E-commerce management• Counsel staff for inadequate work. Offer support and or training. Show less Responsible for Inventory Management, Finished Goods Warehouse Stock ControlFinished Goods StoragePicking for OrdersDispatching according to OrdersCycle Counting & scheduled Stock Takes for Stock Record AccuracyReports & Investigations on regular intervals Responsible for Returns Warehouse Stock ControlManaging Returns Process from Customers to internal Credit processesManaging & optimizing Returns Process FlowOptimizing Returns handling to eliminate inventory losses.Liaison between Customers, Service providers, Sales Team & internal stakeholders on ReturnsReports & Investigations on regular intervals Responsible for Distribution ServicesDelivery Scheduling with Customers & Internal stakeholdersOrder Picking according to schedules per CustomerLiaising with Distribution Centres on schedules & Customer careLiaising with internal stake holders on distribution schedules, bookings, progress, timelines & efficiencyCo-ordinating & liaising with Transport / Logistics Service Providers on DistributionCo-Ordinating with Internal Sales on Orders, Picking, Fulfilment, Scheduling & DistributionLiaising with Procurement on Collections, optimizing the Supply Chain from Sourcing to Delivering across SitesReports & Investigations on regular intervals Responsible for Fleet ManagementAsset Care for Fleet of VehiclesService & Maintenance for total FleetUpkeep & utilization of ForkliftsBudgetary controls & management of Distribution CostLiaising with service providers on Fleet for Services, Maintenance & general upkeepLiaising with Internal Stakeholders on Fleet requirements & controlsReports & Investigations on regular intervals Show less

  • SALES PROCESS CONTROLLER AND CUSTOMER CARE MANAGER

    Mar 2022 - May 2024

  • FLEET AND WAREHOUSE MANAGER(ACTING)

    Jul 2020 - Jun 2023
• 

  AGRO-SERVE Efekto

  Nov 2020 - Mar 2022

  Trade marketer
• 

  Ferrero

  Oct 2024 - now

  Area Sales Manager

  About the Role :If you are looking for a dynamic working environment, decisiveness and a broad scope of responsibility, this role can interest you.As Area Sales Manager, you will ensure the achievement of sales objectives and coordinate with Area Managers and Customer Team Managers.Main Responsibilities :Employee Structure Management- Playing a key role in managing and guiding the Sales Force- Managing a team of District Managers and providing support in sales operations management- Providing direction on the customer approach and customer management (linear management, negotiation arguments, etc.)- Ensuring the application at sales points of Category and Trade Marketing policies and operative activities performed by MerchandisersActivity Planning And Controlling- Exploring the findings on the development generators on customers- Ensuring that the sales conditions and the trends in consumer prices are applied- Providing insights and guidance on products and materials planning- Taking care of the Sales Force performance trendTeam Management : Recruiting, managing, motivating, coaching and developing your own teamMainly Collaboration With : Area/District Managers, Customer Team Managers, Merchandisers, Sales Force, Trade Marketing Field. Show less