
Irina John - CHRP
Customer Service Representative

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About me
HR Manager | Talent Acquisition | Head Hunter | Technical Recruiter | HR Professional
Education

Karachi University
2010 - 2013Bachelor of Commerce (B.Com.) Business/Commerce, General A
Experience

Ibex
Oct 2014 - Feb 2016Customer Service RepresentativeCustomer Support Executive inbound calls

Avery Dennison
Apr 2016 - Dec 2016Human Resources OfficerHandle Recruitment process.Schedule interviews on call.Attendance & Absence Management.Manage attendance and calculating overtime of Blue collar staff, Contractual staff and Interns.

HRSG - Innovative Business Solutions
Jan 2017 - Feb 2019HR Service Delivery SpecialistCLIENTELE: IGI Life Insurance | Avery Dennison | Digitz - IAL | GroupM - Mindshare Pakistan (Private) Limited | Marie Stopes SocietyEXPERTISE: Payroll Management | Employee Data Management | Attendance & Absence Management | Retirement Benefits

IGI Life Insurance Limited
Sept 2019 - Feb 2020HR Officer - Agency ServicesActively involved in recruitment by preparing job descriptions, posting ads on social media and managing hiring process.Every month payroll processing of agencies in all over pakistan on timely basis.Make new hire employees Appointment letters, Employee agreements and Bank letters.Responsible for monthly sales commissions of Sales staff.Responsible for maintaining employee data record according to policy and legal requirements.
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StaffShaw (Pvt.) Ltd.
Feb 2020 - Feb 2022Human Resources Generalist• Actively involved in Technical Recruitment, Non-Technical Recruitment by preparing Job descriptions, Post ads on LinkedIn and Indeed.com, Screening resume, Conduct interviews and managing the hiring process. • Responsible for on-boarding process, Company Orientation and Trainings.• Make new hire employees Employment Letters, Appointment Letters, Bank Letters.• Responsible for Separation, Confirmations, Transfers and Performance Appraisals. • Responsible for maintaining Employee data according to policy and legal requirements. • Prepare HR policies, Employee Code of Conduct, Disciplinary Corrective Action Policy, Hiring Policy, Departure and Separation Policy and Clean Desk Policy.• Responsible for every month Attendance closing.• Responsible for every month Payroll process of employees on timely basis. • Broadcast Pay statements to employees. • Responsible for monthly commission of Sales Staff as per their target achievement.• Responsible for development and implementation of HR Initiatives and systems.• Responsible for Full and Final Settlement. • Responsible for company's legal matters with belongs to HR with the help of legal consultant. Show less

CloudStaff Technologies
Mar 2022 - Dec 2022Human Resources Manager• Managing a team of 2 in HR dept. • Got done Career Fairs for Organization with KASBIT, IU, Habib University, and Career Connect 2022.• Actively involved in Technical /Non-Technical Recruitment after the initial screening of team. • Responsible for on-boarding process from documentations to Company Orientations and Trainings. • Responsible of Performance Appraisal and Employee Retention. • Responsible to Manage Company’s Social Media Platform and Employer Branding. • Responsible for Monthly Attendance closing. • Responsible for every month Payroll Processing of employees on timely basis. • Responsible of payroll disbursement every month with other reports. • Responsible of Broadcast Pay Statement to employees. • Responsible for monthly commission of Sales Staff as per their target achievement • Responsible for development and implementation of HR Initiatives and systems. • Managing Company’s Petty cash. Show less

Combined Freight International
Jan 2023 - nowHuman Resources Manager
Licenses & Certifications

Certified Human Resource Professional
HR Legends ForumOct 2021- View certificate

Human Resources: Creating an Employee Handbook
LinkedInJan 2021
Honors & Awards
- Awarded to Irina John - CHRPJob Fair Iqra University Jan 2024
- Awarded to Irina John - CHRPGuest of Owner KASBIT Apr 2022
- Awarded to Irina John - CHRPAppreciation Award Iqra University Apr 2021
Languages
- enEnglish
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