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Marimuthu Jeevanandham

Marimuthu Jeevanandham

Technical Support Officer

Followers of Marimuthu Jeevanandham144 followers
location of Marimuthu JeevanandhamBangalore, Carnataca, Índia

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  • Timeline

  • About me

    6+ years of experience in Technical/Network/Server Support

  • Education

    • Lal bahadur memorial english school

      2000 - 2005
      Sslc english medium

    • Vivekananda pu college

      2006 - 2008
      Pre-University PCMC A

    • Seshadripuram First Grade College

      2008 - 2011
      Bachelor of Science (BSc) Computer Science

      Activities and Societies: Computer science Computer science

  • Experience

    • Mphasis

      Jan 2011 - Oct 2013
      Technical Support Officer

      Worked in technical support process

    • HP

      Jan 2014 - Feb 2015
      Service Desk Engineer

      Worked as contractor under the payroll of net connect

    • Allied Worldwide Business Solutions

      Feb 2015 - Nov 2017

       Maintain daily operations for Windows server infrastructure and components Server Installation (VMs & Physical) and troubleshooting issues which includes Server 2008, R2, 2012. Worked on Office365 Exchange Admin Centre, Active directory & Active directory plus tool to create, delete, manage and modify user’s accounts, groups and DLs. Creating user accounts, bat file and assign desired license through Office365. Managing all types of network drives issue. Supporting on all Office365 related issue. Full support on Windows & MAC OS. Maintaining user machine through Sophos Admin web console.  Configuring & troubleshooting all types of Printers. Maintaining email exchange policy through Mimecast admin console.  Maintaining server failure and backups.  Active Directory Services- Managing Users & Other resource objects. AD,DNS & DHCP Management Resolving IP related issues. Create group/user accounts and assign NTFS and Share permissions Monitoring System status and maintenance. Supporting data backup and data recovery Installing Software’s and Solving Application issues  Monitor antivirus status and patching with latest updates.  Daily Reports and Monthly Call Analysis Report Communication to the Management Team Handling Escalations and providing solutions  Continuously monitoring the upcoming technologies in the industry and updating technical team with proper documentation. Show less

      • technical service desk analyst

        Feb 2015 - Nov 2017

      • technical service desk analyst

        Feb 2015 - Oct 2017

      • technical service desk analyst

        Feb 2015 - Oct 2017

      • technical service desk analyst

        Feb 2015 - Oct 2017

    • Intuit

      Dec 2017 - now
      Senior IT Support Engineer

  • Licenses & Certifications