Concetta Vecchio

Experience

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  KLM Royal Dutch Airlines

  Feb 1986 - Mar 1999

  - Flight management with regard to booking/overbooking related to Sales activities - Coordination of Airline Airport activities- Flight Dispatcher- Passenger handling team Coordinator Planning and supervision of cargo loading at Linate airport. Supervision of check-in and boarding activities at Linate airport

  • Responsible of flight check

    Nov 1996 - Mar 1999

  • Duty Station Manager

    Sept 1992 - Oct 1996

  • Cargo operations

    Oct 1989 - Aug 1992

  • Passenger handling Assistant

    Feb 1986 - Sept 1989
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  Alitalia - Linee Aeree Italiane S.p.A.

  Apr 1999 - Jan 2009

  - Coordinate sales initiatives on behalf of North Italy Sales Manager for the 5 northern Italy regions (Liguria, Lombardy, Piemonte, Veneto, Emilia).- Follow and track sales performance for the five regions. - Manage team of 5 analysts. - Coordinate and support the B2B sales activities of the highest revenue accounts in Italy (Fiat, Ferrari, Telecom, ENI, General Electric, Accenture etc.).

  • Coordinator - Sales District – North Italy

    Jul 2005 - Jan 2009

  • Assistant – Key Account Manager – Italy

    Apr 1999 - Jun 2005
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  Alitalia Compagnia Aerea Italiana SpA

  Jan 2009 - Feb 2015

  - Manage B2T and B2C client support for Italy market represeting porfolio of 700 MLN revenue as well as contract management and sales analysis.- Serve as primary contact for both outside & inside sales teams throughout Italy regarding sales policies, programs and pricing.- Represent Alitalia in all SkyTeam alliance sales working groups setting global policy and sales projects for B2T, B2B and B2C revenue streams at the 20 member airlines in the alliance.- Manage team of 13 inside sales personnel. Show less

  • Manager – Inside Sales, Alliance Sales & Contract Management

    Jan 2011 - Feb 2015

  • Coordinator - Sales Planning & Alliance Sales

    Jan 2009 - Feb 2015
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  SkyTeam

  Mar 2015 - Sept 2021

  Commercial Operations Manager

  Responsible for:- Develop new B2C and B2T commercial opportunities on a global scale for the 20 airline members of the Alliance in cooperation with the Sales and Rev. Management departments of the airline members . - Manage commercial products in cooperation with external vendors. - Develop external commercial partnerships to increase revenue from products and programs for B2B and B2T clients globally.- Distribute and coordinate commercial policies to the sales teams of all 20 airline members to maximize sales opportunities. - Track results of all products and programs to identify significant sources of increased revenue and improve overall business performance.- Manage 4 resources and relationship with external suppliers of the B2T/B2C programs. Show less

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  SkyTeam

  Jan 2022 - Dec 2023

  Responsible for ensuring operational excellence and reliability through our SkyTeam airport hub network. Responsible for implementing a seamless and safe customer journey experience for/with members/partners in airport services and operations.

  • Manager - Airport Services

    May 2023 - Dec 2023

  • Manager - Airport Operations

    Jan 2022 - Apr 2023