Laura Gillespie

Education

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  Npower Canada

  2022 - 2023

  Google Project Management: Specialization

  NPower |Calgary, Alberta15-week practical training in Project Management job-ready skills: Build a project plan and create a risk management plan to reach project milestones Develop and build high-functioning teams to ensure high quality deliverables; standards, planning, assurance and control Effectively analyze Key Performance Indicators and utilize data to make informed decisions Analyze real-world project scenarios utilizing critical thinking, problem-solving, and… Show more NPower |Calgary, Alberta15-week practical training in Project Management job-ready skills: Build a project plan and create a risk management plan to reach project milestones Develop and build high-functioning teams to ensure high quality deliverables; standards, planning, assurance and control Effectively analyze Key Performance Indicators and utilize data to make informed decisions Analyze real-world project scenarios utilizing critical thinking, problem-solving, and effective communication skills Practice the fundamentals of agile project management; implement Sprints, apply Scrum values through adaptive solutions, and develop a Product Backlog Implement continuous process improvement techniques while monitoring and tracking project resources and budgets Show less

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  Npower Canada

  2022 - 2022

  Google IT Support Professional Certificate, ServiceNow Certificate

  14-week intensive online class training on the fundamentals of computer technology, and project management essentials.Configure device operating systems including Windows and Linux, while configuring disk partitions and filesystems.Troubleshoot and problem solve core service and support challenges, while applying best practices for documentation, change management, and scriptingSupport basic IT infrastructure and networking, including DNS and DHCP, applying standard protocols with… Show more 14-week intensive online class training on the fundamentals of computer technology, and project management essentials.Configure device operating systems including Windows and Linux, while configuring disk partitions and filesystems.Troubleshoot and problem solve core service and support challenges, while applying best practices for documentation, change management, and scriptingSupport basic IT infrastructure and networking, including DNS and DHCP, applying standard protocols with TCP/OP communicationsConfigure and support PC and IoT device hardware Show less

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  Majestany Institue

  2009 - 2012

  Trades Certificate Cosmetology/Cosmetologist, General