Carlos Armando

Experience

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  Freelancer

  Mar 2012 - May 2015

  Developer

  Freelancer developer for online games.Maintain and develop systems in LUA, .NET and python over windows server 2008.

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  Multirede

  Oct 2015 - Sept 2017

  Network support engineer I

  • Troubleshoot, implement and maintain the following technologies: Cisco Ironport, Cisco Routing and switching, Cisco ASA firewalls.• Migrate physical ESA/SMA/WSA appliances to virtual ones over vmware.• Development of internal tools in order to automate repeatable tasks.• Responsible for managing Cisco's Cloud E-mail Security solution (upgrade, rule management, bug fixes, etc.) for companies of the petrobra's group.

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  Multirede

  Nov 2017 - Mar 2019

  Network support engineer III and Cisco instructor

  • Oficial Cisco instructor for the courses of CCNA, CCNA Security, Cisco EPNM and Cisco Ironport family (ESA/WSA).• Software development using Python (django), mongodb and unix systems. Mainly focusing in logging, UC billing, and network management.• Create and maintain technical documentation for NOC team.• Implement vBrick on-Premises/Cloud solutions, integrating the solution with storage and other services.• Development of the course EPNM System & Network Admin and EPNM Oper, alongside Cisco and the University of São Paulo (USP) for the client AMX/Embratel. • Actively participating on the process of pre-sales in technologies such as: Cloud, Big data and network management solutions. Show less

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  Amazon Web Services (AWS)

  Mar 2019 - Jan 2025

  System Development Engineer for the Amazon Connect AWS Service Telecom team Systems development engineer for the Amazon Connect service - Subject Matter Expert in AWS Lambda- Enterprise support for technologies such as:LambdaAPI GatewayCognitoIoTGameliftFreertosStep Functions

  • System Development Engineer ll

    Feb 2023 - Jan 2025

  • Systems Development Engineer ll

    Dec 2021 - Feb 2023

  • Systems Developement Engineer

    Jul 2020 - Nov 2021

  • Cloud Support Engineer

    Feb 2020 - Jul 2020

  • Cloud Support Associate

    Mar 2019 - Feb 2020
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  Shopify

  Jan 2025 - now

  Senior Software Engineer