Deep Enrich
Raphael Alves De Souza
Analista de suporte Junior
1000 followers
El Paso, Texas, United States
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About me
Director of IT - Production and Quality
Education
E.E.B.P. "Fundação Bradesco"
-Técnico em InformáticaVERIS FACULDADES
2011 - 2012MBA EM GESTÃO ESTRATÉGICA DE TECNOLOGIA DA INFORMAÇÃO TIE.E.B.P. "Fundação Bradesco"
2000 - 2001Técnico em Informática TI
Pontifícia Universidade Católica de Campinas
2004 - 2007Graduação Administração com habilitação em Comércio exterior
Fundação Getulio Vargas
2015 - 2016Pós Graduação Administração de Empresas
Experience
MR CONSULTORIA LTDA
Oct 2005 - May 2006Analista de suporte JuniorAnalista de suporte de infra estrutura e ambiente de sistema ERP (Protheus) atuando em empresa multinacional de manufatura de componentes eletrônicos.
JHT Industrial Jaguariuna
May 2006 - Apr 2009Analista de suporte SêniorAnalista de suporte responsável pela infra estrutura e ambiente do sistema ERP da empresa (Protheus).
MR CONSULTORIA LTDA
May 2009 - Apr 2011Coordenador de infraestruturaCoordenador de infra estrutura da MR Consultoria atuando em multinacional do setor de embalagens metálicas.
ERPLUS SISTEMAS LTDA
May 2011 - May 2013Gerente de projetosEmpresa de desenvolvimento de software e outsourcing de recursos de infra estrutura e desenvolvimento com sede em Indaiatuba, interior de São Paulo.
ZF Group
Jun 2013 - Jul 2023IT Service Management - Production Mexico/SA
Senior IT Manager - Service Management Production
Jan 2018 - Jul 2023Service Delivery Manager - South America
Jun 2013 - Dec 2017
ZF Passive Safety Systems US Inc.
Jul 2023 - nowDirector of IT P&Q
Licenses & Certifications
ITIL Foundation Certificate in IT Service Management
EXINFeb 2013
Cisco CNAP - Semesters 1 and 2
Cisco Networking AcademyOct 2001
Languages
- inInglês
- esEspanhol
- poPortugues
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