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Astha Bhalla

Astha Bhalla

Customer Relations Manager

Followers of Astha Bhalla267 followers
location of Astha BhallaAuckland, Auckland, New Zealand

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  • Timeline

  • About me

    Store Manager at Michael Hill

  • Education

    • Panjab University

      2005 - 2008
      Bachelors in computer applications

    • Amity University

      2008 - 2010
      Masters in business Administration Entrepreneurial and Small Business Operations

    • Amity Business School

      2008 - 2010
      Master of Business Administration (MBA) Entrepreneurship/Entrepreneurial Studies

    • National Law University, Jodhpur

      2011 - 2013
      Masters in corporate law Banking, Corporate, Finance, and Securities Law

  • Experience

    • Indiabulls Asset Management

      Jan 2010 - Apr 2010
      Customer Relations Manager

      • Maintain active interaction with existing clients to rebuild confidence ensuring prolonged retention and thereby increasing sales profits. Explore new business opportunities through systematic prospecting.• Manage and protect the relationship between the company and its most important clients

    • Malhotra fabrics

      Jun 2010 - Apr 2016
      Business Manager

      • Maintain active interaction with existing clients to rebuild confidence ensuring prolonged retention and thereby increasing sales profits. Explore new business opportunities through systematic prospecting to generate business enquiries.• Ability to motivate staff to maximize productivity, achieve targets and control costs through the most effective uses of manpower and available resources.• Effectively conceptualizing and planning robust sales and marketing plans for revenue growth and business development. Show less

    • Zara

      Dec 2016 - Feb 2017
      Retail Sales Associate

      • Ensuring that all customers receive excellent service through direct salesmanship, and prompt and courteous service. • Assisting customers with questions, needs and purchases.• Attending weekly sales meetings.• Cultivating successful relationships with retail customers. • Completing each transaction in a quick and efficient manner.

    • The loop duty free,Ari

      May 2017 - Jul 2018
      Sales Specialist

    • Valiram

      Apr 2018 - May 2019
      Store Manager

    • Michael Hill

      May 2019 - now

      Goldstar store, coaching ,training ,team development sales management ,P & L management recruitment ,customer service, record sales and EBIT year to date. providing excellent customer service which in turn increases sales and profits. I develop and train my team to succeed whilst also having fun. I control wages to budget, minimise losses of stock through regular and accurate stock takes.

      • Senior Store Manager

        Dec 2022 - now

      • Store Manager

        Mar 2022 - now

      • Store Manager

        Oct 2020 - Feb 2022

      • Manager in training

        May 2019 - Oct 2020

  • Licenses & Certifications

  • Volunteer Experience

    • volunteer

      Issued by Amity Business School Noida on Dec 2009
      Amity Business School NoidaAssociated with Astha Bhalla