Kiritharan Mathuralingam

Experience

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  JKNS Education

  Oct 2016 - Aug 2017

  Private Tutor

  - Wrote up lesson plans as well as performed on-going developmental evaluations of children andprepared progress reports.- Worked with children for Summer school 11+ preparation for primary school leavers was day-to-dayassisting with students with projects assignments, test preparation and academic tasks.

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  Tesco

  Dec 2017 - Aug 2018

  Customer Assistant

  - Greeting customers who enter the store, managing the cash register or point of sale system andhelping customers find products in their store.- Dealing with customer click & collect orders and complaints- Employee of the month for 3 consecutive months, after adopting roles of Team leader due to staffshortages.

• 

  Leicester Square Box Office

  Dec 2018 - Sept 2020

  Customer Service Executive

  - Create a timetable with a breakdown of prices and availability to a wide variety of events (e.g.musicals, comedies, plays and attractions)- Interact with a large consumer base including international customers with language barriers.- Build relationships directly with vendors to negotiate prices.

• 

  Cignpost Diagnostics

  Nov 2020 - Sept 2021

  Administrator

  - Responsible for coordinating staff across Heathrow airport to ensure client needs were met to a highstandard.- Provided tests and reports to clients with a drive to improve turn-around time by maximising efficiency,through resolving client complications effectively.Inspecting and enforcing health and safety guidelines on all major sites of express testing; includingmobile units.- Collaborated with Jackson River Studio & Netflix to provide COVID tests and reports.

• 

  Knowledge Next Ltd

  Feb 2022 - now

  Finance Administrator Assistant