Florent MUNYANEZA

Experience

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  Rwanda Social Security Board (RSSB)

  Jan 2021 - Mar 2021

  -Network Troubleshooting-IT Helpdesk-Microsoft 365 Technical Support.-Installing Operating Systems and repairing Issues -handling System administration issues -Maintenance of desktops and laptop computers -printers troubleshooting -User support-Assist IT officers to set up and manage desktops, laptops, printers, and office phone-provision of user support (diagnosis and resolution of basic desktop/laptop and printers)-Resolved a diverse range of technical issues across multiple systems and applications forstaff.-Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular.-Resolved system, hardware, and telephone issues improving efficiency among departments

  • Network Administrator

    Jan 2021 - Mar 2021

  • IT Support Technician

    Jan 2021 - Mar 2021
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  Dan Career Center

  May 2022 - Feb 2023

  Information Technology Trainer

  I worked as a Trainer in: - Networking (Routing & Switching)-OS install and Troubleshooting- Window server- IT Support-Hardware Support and maintenance- Data backups and recovery

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  ACME Technologies LTD

  Sept 2022 - now

  -Liaise with vendors such as Sophos, Fortinet, Cisco, and DELL to implement IT Infrastructuresolutions that fit with our customers.-Network and system solution design and costing-Provide trusted and reliable technical advice and recommendation to our customers. -Address cyber threats within our customer’s organization and propose security solutions toenhance both performance and security in their organization.- Designing network connectivity solutions for existing and potential customers Show less

  • System and network engineer

    Sept 2022 - now

  • Pre-sales system engineer

    Sept 2022 - now
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  Fadmoor Consulting

  Oct 2022 - now

  Consultant