Florent MUNYANEZA

Florent MUNYANEZA

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location of Florent MUNYANEZAKigali, Kigali City, Rwanda

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  • Timeline

  • About me

    Junior Network Engineer || Sophos Firewall Certified Engineer|| Certified Dell Servers & Storage Sales Consultant ||IT Technician ||Anaplan Certified Model Builder

  • Education

    • University of Rwanda

      2017 - 2022
      Bachelor’s Degree in Information Technology Information Technology
  • Experience

    • Rwanda Social Security Board (RSSB)

      Jan 2021 - Mar 2021

      -Network Troubleshooting-IT Helpdesk-Microsoft 365 Technical Support.-Installing Operating Systems and repairing Issues -handling System administration issues -Maintenance of desktops and laptop computers -printers troubleshooting -User support-Assist IT officers to set up and manage desktops, laptops, printers, and office phone-provision of user support (diagnosis and resolution of basic desktop/laptop and printers)-Resolved a diverse range of technical issues across multiple systems and applications forstaff.-Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular.-Resolved system, hardware, and telephone issues improving efficiency among departments

      • Network Administrator

        Jan 2021 - Mar 2021
      • IT Support Technician

        Jan 2021 - Mar 2021
    • Dan Career Center

      May 2022 - Feb 2023
      Information Technology Trainer

      I worked as a Trainer in: - Networking (Routing & Switching)-OS install and Troubleshooting- Window server- IT Support-Hardware Support and maintenance- Data backups and recovery

    • ACME Technologies LTD

      Sept 2022 - now

      -Liaise with vendors such as Sophos, Fortinet, Cisco, and DELL to implement IT Infrastructuresolutions that fit with our customers.-Network and system solution design and costing-Provide trusted and reliable technical advice and recommendation to our customers. -Address cyber threats within our customer’s organization and propose security solutions toenhance both performance and security in their organization.- Designing network connectivity solutions for existing and potential customers Show less

      • System and network engineer

        Sept 2022 - now
      • Pre-sales system engineer

        Sept 2022 - now
    • Fadmoor Consulting

      Oct 2022 - now
      Consultant
  • Licenses & Certifications