Kassie Tucker

Experience

• 

  Fossil Watches

  Jul 2002 - Mar 2003

  Book Keeper/Store Manager

  Accountable for inventory stocking/re-orderingTrained new employees

• 

  Zion’s First National Bank

  Jul 2002 - Mar 2003

  Customer Service Representative

  Provided customer service for clientsResponsible for maintaining and balancing ATMExchanged foreign currency based on exchanged rates

• 

  Medi-Serv

  Oct 2003 - Mar 2007

  Account Manager Supervisor

  Manage account to ensure service qualityProvide leadership and coaching to employeesTrain new employees in use of medical billing programs and accountsDevelop strategies to achieve continue revenue growthProvide customer service for patientsTravel to clients off sight to provide training in office management

• 

  Myriad Genetic Laboratories

  Mar 2007 - now

  Billing & Collections Supervisor

  Responsible for analyzing, researching and resolving payor issuesImplement procedures to streamline effective productivityLiaison between Management, Managed Care, Insurance Maintenance and Customer Services DepartmentsManage insurance accounts and resolve denied claims Review and audit employee’s accounts monthlyTrain new employees/continued training for current employees

• 

  Myriad Genetics

  -

  Reimbursement Specialist Supervisor
• 

  Myriad Genetic Laboratories Inc

  Mar 2007 - now

  Billing Manager