Safiya Vera, BSN, RN

Experience

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  New York & Company

  Feb 2015 - Aug 2015

  Sales Associate

  • Provided exceptional and courteous customer service to build sales using products and knowledge of company policies—including setting up promotional material, displays and replenished inventory; whilst maintaining a neat and tidy store• Welcomed customers professionally, answer phones, direct customer inquiries while receiving and processing payments on cashier

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  RF CUNY - NYC 311

  Aug 2015 - Mar 2017

  Call Center Representative

  • Answered incoming calls; identified customer’s needs and assisted accordingly, along with capturing key, sensitive information into a tracking system.• Performed administrative duties such as copying, filing, and faxing, as needed

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  CUNY College of Staten Island

  Aug 2016 - now

  Peer Mentor

  • Provide student-centered customer service through offering assistance to students and staff, being an active listener, and offering correct referrals to service areas and/or sources• Act as a Student Ambassador through active relationship building and leadership with 9+ students• Consult with students to identify obstacles and challenges impacting their ability to be successful

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  Medgar Evers College of The City University of New York- Research Foundation of CUNY

  May 2017 - Apr 2018

  Intern

  • Conducted intake for over 750 SYEP participants, including creating their IDs, spreadsheets, and facilitating orientations—assisting in interview process and conducting mock interview sessions.• Planned closing ceremony event for 150 exceptional participants, including selecting event venue, creating food menu, designing event brochure and participants awards certificates• Recruited and motivated future participants to apply for the Summer 2018 SYEP program

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  Bottom Line

  Apr 2018 - now

  Ambassador

  - Serve as a representative for Bottom Line organization at various networking events and serve as a facilitator at orientation sessions for incoming Bottom Line students.-Called incoming Bottom Line applicants to answer any questions they may have and to share experiences I’ve had with the program.

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  ENDOSCOPIC DIAGNOSTIC & TREATMENT CENTER LLC

  Nov 2019 - Jan 2022

  Registered Nurse

  • Provide complete and professional nursing care to patients who have undergone a procedure with either general, MAC, or local anesthesia• Utilize the nursing process to perform admission assessments, providing direct care based upon assessment, and evaluating patient’s response to care• Provide nursing care based on utilization of modified scoring system, emotional support, comfort measures, and discharge instructions and education to patient and/or family

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  NewYork-Presbyterian Hospital

  Mar 2021 - now

  Endoscopy Charge Nurse

  - Assist Physicians and Surgeons with Endoscopic, Colonoscopy, And Esophageal procedures, as well as pain management procedures- Provide complete and professional nursing care in the Pre, Post, and Intra-operative areas to patients who have undergone procedures with either general, MAC, or local anesthesia- Inform and educate patients concerning GI procedures, normal and abnormal test results, GI diseases, pre/intra/discharge instructions- Oversee the entire nursing and support staff team to ensure the daily functioning of the unit, while directing admissions, discharges, general patient flow, and daily staff assignments to meet the daily goals of the unit- Actively participate in shared governance councils including the Magnet Champions Council and R4 Council (Recruitment, Retention, Recognition, and Respect) to aid in achieving magnet nursing status, and increase nursing staff involvement and satisfaction Show less